Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, everything we do is guaranteed. If for some insane reason you hate your site, we will refund your deposit and put in contact with other developers/designers that may suit you needs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have all been doing since we can remember, its all we think about it. We all went to uni and studied it, now we live and breathe it. Don't believe us? call now and hear our passion.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Purvis Beer in Richmond is one of our favourite customers, we are launching their site in the coming weeks. They are open to new ideas, love the way we work and we work well as a team alongside each other.

Question 4

What do you like most about your job?

Accepted Answer

Everything, we live for digital. We also build dashboards for businesses, even our hobbies are our work. Lets grab a coffee and discuss.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they do it full time? Do they have a portfolio? Can I chat to a past client? Do you back your work?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much? how long is a piece of string! every business is different, and so are our prices, let's talk to find out.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Talk to any of our customers, they love what we do. We are very work proud and will never let crappy work be allowed under our brand.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have worked with some of Australia's largest brands and now I only work with small to medium-sized businesses. I have run my own small businesses for 10 years and I understand what is needed. If you are after the best product and customer service, you have come to the right place.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A timeline - when would you like the project completed by. Goals - why do you want a site? to get more customers? display your work? sell something online? Specials - is there any sites you love the look of? this can really help us identify your needs.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know your target demographic - who you are actually targetting. Get your information in order - have an about us page ready, get as many high-quality images as possible. Have a timeline - this helps massively.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are after a business card style website and we feel that we can help your business we are happy to offer 15% of your project cost.

Question 12

What makes your pricing competitive?

Accepted Answer

We are efficient. You can pay for an overseas business or a younger business to build you a site for next to nothing, but if it doesn't get you results, what's the point of having it.  The main answer is, we cost a little bit more, but we cause fewer headaches.

Question 13

How do you normally charge for your service?

Accepted Answer

If the job is small, I will quote for the job by hours. If its a project I go off a project cost. End of the day it has to work for both parties.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in improving business whether its sales online or getting more leads to call your phone. My background is in radio sales @ 1116 SEN, I understand how hard it can be, and the tactics required to get the sales.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been building websites for 10+ years. I worked at Melbournes most prestigious agency for 2+ years and learnt a lot. My skills are focused towards the end results sales and brand. The only reason you get a website is to let people know what you are all about or to buy your product.

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