Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We explain customer what solutions will apply or not. So that customer can decide whether to continue with us or not.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We provide honest initial feedbaqck and do not charge additional cost if we do not solve their problems.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Soft Tech is cost-effective and charge customer based on problem solving. It is honest services which can tel customers about real problems and no charge in problems are not solved.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

(i) Customers should talk with us on telephone and discuss their problems, (ii) Customers should take care of confidential information stored on their PC or laptop and inform us accordingly.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers only get charged $40 for initial assessment (instead of $120 normal price). Also oneflare customers can discuss their problems on telephone to make sure about our services.

Question 6

What makes your pricing competitive?

Accepted Answer

Our initial charges are less than other companies. Also we do not charge customers if we do not solve their problems. Customers are informed before hand.

Question 7

How do you normally charge for your service?

Accepted Answer

Minimum charge is $40 (to cover travel expenses) and other charges based on the complexity of problems. Charges will be before we start working on problems so customer can decide about what they want.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialised in problem solving and website development for home based and small businesses.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Trained and around 15 experience to solve PC problems. We give honest opinion and solve problems quickly.

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