Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are an insured business, and we guarantee all our work.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

It is not relevant; we are an online business.

Question 4

How did you decide to get into your line of work?

Accepted Answer

After over 30 years as a business owner, I witnessed many small business owners juggling numerous responsibilities. I decided to enter this line of work to support the small business community and the Australian economy. By leveraging my skills and expertise, I aim to help clients maximize their online presence and achieve the best possible return on their investment.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Every customer has a unique situation and story worth sharing. We've helped hundreds of clients over the years, and we take great joy in celebrating their successes. One of our favorite moments is witnessing a small business transform its online presence and achieve significant growth, proving the impact of our collaboration. Each success story inspires us to continue supporting the small business community.

Question 6

What do you like most about your job?

Accepted Answer

What I enjoy most about my job is helping small business owners, which feels like supporting entire families. In many cases, our work positively impacts several families, creating a ripple effect in the community. Being part of the larger network of business owners across Australia gives me a sense of purpose and fulfilment, knowing that I contribute to their success and the overall economy.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask these key questions to hire the right service professional: Trust your gut feeling and ask direct questions. When will I see a difference in my website traffic? What is the total cost of your services? Do you guarantee your work? Can you provide a clear timeline for the project? What specific strategies will you use for my business? How do you measure and report results? Can you share case studies or references from similar businesses? If a vendor hesitates or can't provide straightforward answers to these questions, it's reasonable to question their ability to deliver effective results.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How often will I receive progress reports? Answer: We provide monthly detailed reports on your website's performance and SEO progress. How long will SEO take? Answer: With SEO, you'll need a minimum of 3 months to start seeing an increase in rankings, which translates to higher traffic. Do I need to redesign my entire website? Answer: Not necessarily. We'll assess your current site and recommend improvements that could range from minor tweaks to a full redesign, depending on your needs.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes us the most reliable and trustworthy choice for the job is our extensive experience of over 30 years as business owners, giving us a deep understanding of the challenges small businesses face. We prioritize transparency and communication, keeping our clients informed every step of the way. Fully insured and committed to quality, we guarantee all our work. Our passion for supporting the small business community drives us to deliver tailored solutions that truly make a difference.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Customers should hire us over another service provider because of our competitive pricing, unwavering commitment to quality, and excellent communication. We prioritize understanding our clients' needs and consistently aim to deliver more than we promise, ensuring exceptional results and satisfaction. Our personalized approach and dedication to the small business community set us apart and make us a trusted partner for your success.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

here are the typical things you need to know before providing a quote to a customer for each service: SEO: Current website performance and traffic data Target keywords and goals Competitor analysis Scope of work (on-page, off-page, technical SEO) Timeline for expected results Current content strategy and resources Budget constraints Web Design: Type of website needed (e.g., e-commerce, portfolio, corporate) Number of pages required Desired features and functionality Content creation needs (text, images, videos) Branding elements to be incorporated Hosting requirements Maintenance and support expectations Branding: Company history and values Target audience and market positioning Existing brand assets (if any) Desired brand personality and attributes Scope of branding materials needed (logo, color palette, typography, etc.) Timeline for brand development Budget for branding project Online Reputation Management: Current online presence and reputation status Specific reputation issues to address Target platforms and search engines Desired outcomes and goals Timeline for results Budget for ongoing management For all services: Business goals and objectives Target audience demographics Competitive landscape Any previous work done in these areas Internal resources available for collaboration Decision-making process and key stakeholders

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clarify Your Needs: Clearly outline your project requirements and goals. This helps avoid misunderstandings and ensures you receive accurate quotes, preventing unexpected costs later. Research and Compare: Take the time to research and compare quotes from different service providers. This can help you find the best value for your budget and ensure you're not overpaying for services. Prepare Necessary Materials: Gather any existing content, branding materials, or specific information needed for the project. Providing these upfront can reduce the amount of time and resources required, potentially lowering overall costs.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, We can look at this case by case.

Question 14

What makes your pricing competitive?

Accepted Answer

We are a small business serving other small businesses, we don't have the same expenses of the giant businesses.

Question 15

How do you normally charge for your service?

Accepted Answer

Depending on the job, a portion is payable upfront and the rest on delivery. We also have monthly subscription.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

SEO Optimization: We focus on improving search engine rankings to increase organic traffic and visibility for small businesses. Web Design: We create user-friendly, visually appealing websites that effectively represent our clients' brands and drive conversions. Branding: We help businesses establish a strong brand identity that resonates with their target audience and differentiates them from competitors. Online Reputation Management: We specialize in monitoring and improving our clients' online reputations, ensuring they maintain a positive image in the digital landscape.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As a business with over 30 years of experience, we have developed extensive expertise and qualifications that make us ideally suited for helping small businesses improve their online presence: Decades of hands-on business ownership experience, giving us deep insight into the challenges small businesses face Specialized skills in SEO, web design, branding, and online reputation management tailored for small business needs Ongoing training and certifications to stay current with the latest digital marketing trends and best practices A proven track record of successfully helping hundreds of small businesses enhance their online visibility and growth In-depth understanding of the Australian business landscape and local market dynamics A dedicated team with diverse expertise across various aspects of digital marketing and business strategy Commitment to continuous learning and adapting our approaches to deliver the best results for our clients Our combination of real-world business acumen, technical skills, and passion for supporting small businesses makes us uniquely qualified to help our clients succeed in the digital realm.

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Are you an insured business and do you guarantee your work?

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Business contact details

Opening hours

Business description

Accepted payment methods

Browse seo and sem experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Small Biz Optimize