Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Am insured and yes guarantee

Question 2

How did you decide to get into your line of work?

Accepted Answer

From when I left school I was wanting to do something creative with my hands and be good at what I do. So in 1984 I went to a Plastering company knocked on their door and asked if they needed an apprentice.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I did a job on an hourly rate for a very nice bloke who I did go out of the way with whilst very busy. I did an exceptional job for him in his words and he actually paid more than was worth

Question 4

What do you like most about your job?

Accepted Answer

Neatness and trying to do a more perfect job the next time. I am a perfectionist and my worst critic!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a newbie or and old school professional

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where do you get your work from and I tell them most of it is from word of mouth

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I call people PHONE how many tradies do that! I keep in touch no matter what and keep all my customers very happy by doing that and the response I get is that NO Tradesmen do that!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My business cards state "satisfaction guaranteed' and I have numerous clients who would be only to happy to be of reference to my performance, quality , and workmanship along with exceptional nature in dealing with all clientele. I am an old school plasterer hence NO shortcuts like can be seen today, which is very important when it comes to renovations or repairs with older homes that do need extra attention at times (use of correct materials and extra material use).

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Acurate measurements and or photo's

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A clean and safe work environment with as much furniture etc. removed as possible

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Satisfaction Guaranteed in all aspects of the job required

Question 12

What makes your pricing competitive?

Accepted Answer

Quality workmanship at a reasonable price that clients realise is well worth the end result

Question 13

How do you normally charge for your service?

Accepted Answer

I quote on all jobs but do occasionally work on an hourly rate if the job involves lots of different aspects which makes it very hard to quote on.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Renovation and repairs on older homes due to the attention to detail required unlike new homes where everything is supposedly perfectly built (?) hence dodgy subcontractors everywhere.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Subcontract plastering 1984 - present. QBSA Licensed business operation.  Multiple trade service accreditations

S, M & S Egan Plastering And Maintenance

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