Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our guarantee and policies are stated on our website.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

16 years experience in eCommerce development, database structuring and design Experience working with customers ranging from small home businesses through to complex retail and educational organisations with online turnovers in multi-millions of dollars. Clients throughout Australia and in the USA and NZ. Fast hosting servers based in disaster recovery data center - with 24 hour monitoring and priority backup and support.

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by getting their information together, such as Logos, images, and content pages, this quickens the process and ensures time lines are met for the client.  If a client thinks through their business procedures and processes, such as identifying product and/or service categories, product details, such as sizes, colours, weights, target audience, shipping criteria, return and refund policies, etc, it helps us identify features for inclusion in the website and saves making adjustments at a later date. We provide assistance and forms to help this happen.

Question 4

What makes your pricing competitive?

Accepted Answer

NOW Technology Systems/SiteDesignNOW has 16 years experience designing and supporting eCommerce systems and professional websites for all types of businesses. We have specialised knowledge of payment systems, inventory control, POS integration, and website promotion and marketing.  We know our web systems inside out, thus providing a high level of support and fast solutions when needed.  Once the money starts coming in - downtime gets expensive, support is our priority.

Question 5

How do you normally charge for your service?

Accepted Answer

Our quotes are based on standard website features, plus the cost of customisation to meet our client's specific needs.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

NOW Technology Systems Pty Ltd specialise in Database development, eCommerce systems, newsletter systems, auto-responders and customised websites, with backend resources to help you manage your business, orders, shipping, and payments.

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