Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Verminators Australia are fully insured by Rapid Solutions, Australia's leading insurer to the Pest, Weed and Building Inspection industries.  We offer warranties and free service periods on EVERY job!!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Serendipitous really.  I was working as a builder when an opportunity came up to do some possum proofing.  I really enjoyed the work, meeting people and seeing so much of our beautiful city that I studied for my pest control licence and presto here I am!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All my customers have good stories! It's really lovely to do a good job for someone and to see them recognise that.  A lot of the time (with possum jobs) they are so relieved and grateful to be finally looking forward to good nights sleep, it's very rewarding.

Question 4

What do you like most about your job?

Accepted Answer

Helping and meeting new people is very rewarding.  We hire our technicians on the basis they are efficient, cordial and friendly.  Our technicians enjoy meeting new people every day.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed ?  Are you insured?  How much experience do you have?  In which I can answer yes, yes fully insured &10 000 000 and many years experience almost 10 personally.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

With possum jobs the most asked question would be "is there much poo up there?"  Usually the answer is yes heaps because possums urinate and dedicate quite a lot.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our warranties and free service periods speak for themselves.  We pride ourselves in getting it right the first time.  should however we need to return, we do so happily and with the sole intention of keeping the customer happy.  A happy customer is a repeat customer.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because our services are guaranteed and we pride ourselves on providing the best quality service at the most affordable rates.  All of our services come with substantial warranties.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of pests we are dealing with. The type and size of building .  How severe the problem is.   We have fixed pricing for most treatments however if above mentioned conditions alter from the general the

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Pest control is a collaboration between the occupier and the pest management technician.  Adhering to hygiene advice is crucial in containing and controlling any pest problems. All pests rely on 3 things, harbourage, food and water. Eliminating or minimising access to any or all of these will effectively on it's own reduce your problem.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer pensioners 10% discount on all Services which we provide. Also, we will offer residential and  business customers   discounts  for regular pest control treatments.

Question 12

What makes your pricing competitive?

Accepted Answer

Having been in the industry for many years we are well aware of our competitors pricing structures.  We don't have any contractors working for us as many of our competitors do which pushes the pricing up.  We also provide pensioner discounts of 10% and guarantee to beat any competitors quote.

Question 13

How do you normally charge for your service?

Accepted Answer

We have options for mobile VISA and MASTERCARD and we also accept cash, cheque or direct deposit.  Our terms are C.O.D unless other arrangement have been agreed upon.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Possum Trapping, Possum Removal, Possum Proofing, Possum relocation, Possum Deterrents, Bird & Pigeon control, Bird & Pidgeon proofing, Bird & Pidgeon nest removal, Turkey trapping and relocation.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our Technicians have a wide variety of skills and experiences from Building Tradesmen to Handymen and all of our pest technicians are qualified by the department of Health and are fully insured

Verminators Possum Bird and Pest Control

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