Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

SES electrical services is an insured company plus we have workcover and are neca accredited and offer 12month warranty from the date of completion on all our works

Question 2

What do you like most about your job?

Accepted Answer

I enjoy a challenge in electrical it's never ending technology is always changing there is always a new course you have to do to keep with latest and greatest

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

If i was a customer i would be asking for proof of licence,insurance are you a company and always do a little research to find out a bit more about this company or sole trader.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers always ask how cheap can you do it and i always tell them that i do not compromise safety nor quality for anybody.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Have had extensive experience in the high end of market along the likes of Barangaroo/Australia square/Opera house/International/Domestic airport/Mount Isa mines.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need electrical details for example how many lights what type of lights oyster lights pendant lights downlights chandiliers anything adnormal high ceilings heritage building

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our customers can save money by doing several jobs at once instead of paying for a call out fee to do a half hour job and again call out fee for another half hour job which would cost them $300.00+gst instead of calling once job will be done within call out fee of $150.00+gst

Question 8

What makes your pricing competitive?

Accepted Answer

SES electrical services base our pricing on National electrical and communications association recommended industry charge out rates which is averaging $120.00 per hour for a licenced electrician our rates are based on $90.00+gst per hour

Question 9

How do you normally charge for your service?

Accepted Answer

SES electrical services charge a minimum call out fee of $150.00+gst for the first hour and $90.00+gst for every hour after that. However most jobs are a fixed quote but this is how i base my quote on.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in switchboard upgrades and led downlights security lighting smoke detectors all comply under australian standards AS 3000 AS 3786

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Have had extensive experience in domestic/commercial /industrial mechanical electrical controls. Working at heights confined spaces,working with children and vulnerable groups have a national criminal history check to present prior to any work commence.

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