Question 1

What do you like most about your job?

Accepted Answer

Our team operates with energy and enthusiasm and we pride ourselves on our honest and personal approach to events. Most of all, we really like and enjoy what we do and love the challenge, pressure, buzz and energy of running events!

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much food and alcohol should I provide for my guests? - We can easily calculate that for you after our first meeting.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We believe each catering service provider has your own goals and way to work. Serve n' Pour main goal is for you and your guests to have a memorable experience and  we will ensure you have no hassle and plenty of free time to enjoy your guests with a excellence service.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Occasion / Location / Date / Service time / Number of Guests / Dinner buffet / Finger food / Cocktail party / Waiter Service? / Bar Service? / Type of Venue (home, business, public parks, receptions venues) / Venue has Kitchen / Outdoor or Indoor.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Buy your own alcohol (We can help you how to work out the right numbers). /2. Set the time service before and stick to it  (An extra hour service can cost you another few hundreds). /3. Food station rather than canapes always help to bring the labour cost down.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the first 3 jobs, we offer an hour of any service for half of the price!

Question 7

What makes your pricing competitive?

Accepted Answer

Our price is very in line with of you see out there, the difference is the experience and excellence of service that you do not find out there! Our team together has more than 20 year working in hospitality around the world.

Question 8

How do you normally charge for your service?

Accepted Answer

DEPOSIT: Function dates are booked and confirmed by way of deposit. We usually accept approx 20% of the total quote as a deposit. FIFS: We operated on a First in First Served basis. Once the deposit appears in our bank statement we allocated your booking to our calendar and you can rest assured the day is secured for you. PAYMENT OF THE BALANCE: The balance is payable on or before the date of your function and can be done through an Eft over the internet or cash on the night. Receipts are then sent in the following week.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our team has more than 20 years experience working for all sorts of events: Small House Parties, Product Launches, Cocktail Parties, Weddings, Corporate Events, Private Functions, VIP Dinners etc...   Special Occasions: 18th, 21st , 30th, 40th, 50th birthday parties, engagement party and etc..

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Serve & Pour team together has more than 20 year working in hospitality around the world. Our team has experience in all sorts of events: Small House Parties, Product Launches, Cocktail Parties, Weddings, Corporate Events, Private Functions, VIP Dinners etc...

Serve n' Pour

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