Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I do have insurance against any damage caused to property. I have a public liability insurance within business my. insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I took over from my husband and now enjoy the outdoors and the flexibility we have for our children.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are too many to remember but one that Springs to mind is. A lady that her husband was ill wanted her lawn mowed. After I completed the job she said that this was the best job she had ever seen. Being a female you understand what I mean when I want it mowed and kept like it was your own.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy meeting new people and making them happy with a quality lawn mowing service.  The satisfaction I get when walking away from a job well done.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you cut grass for properties in my area?  Yes I do Do you have a ride on mower?  Yes I do Do you take the grass away or put in my bin when catching it? I can do either, whichever suits.  Can I leave a gate key with you to mow when I am not here?  Of course you can, I have plenty of clients t

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can I pay you, because I am not here often?  Payment can be made directly into my bank. I can send you an invoice by post or email if you have an email address. Otherwise you can pay me cash.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I understand how important it is to have a job done in a requested time frame. I also don’t like to leave work longer than needed as the job becomes harder.  I aim to please so am always reliable.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am an Honest and reliable  independent business owner. My aim is to please the client with lawn mowing service I provide.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Where the property is located How long the grass is  And size of the property.  I would need to look at the job before quoting

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1: Having a clear yard and not having items that need removing by me each time before mowing.   Tip 2: Ease if access to property  Tip 3: Book regular mowing for cheaper prices.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At this stage I have no offers but will revisit this on a regular occasion to help build my business further.

Question 12

What makes your pricing competitive?

Accepted Answer

My Independent business with no franchise fees and no  GST added keeps pricing down. My aim is to keep the service affordable.

Question 13

How do you normally charge for your service?

Accepted Answer

Invoice will be sent on request and Payment can be made by cash, cheque or direct deposit.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I prefer to do just lawn mowing but in saying that I am also happy to weed trim or even lay mulch if required.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the business of lawn mowing as a independent lawn mower for 9 years now. I take the time to understand what makes a client happy when quoting and fulfilling the job.

Sea Breeze Gardens and Cleaning

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