Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, all our cleaners are fully insured and police checked. Also, all our cleans come back with a 100% satisfaction guarantee.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

l Please visit our webpage on all common question you might have about your cleaning needs. http://scrubupqld.com.au/faq/ and if there is anything that is not on that page feel free to gen in touch with us.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Scrub Up QLD pride and differentiates itself in providing trusted and reliable people. We only employee people and we don't work with any subcontractors in the industry. Our cleaners are all police checked, paid very well and are our employees.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Scrub Up QLD is a people-orientated business. We believe in these three values; Simple Processes, Trusted People, and Value-Based Pricing. We come to you - bringing cleanliness, relaxation and a sense of ease to your home!

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

More discount on regular cleans, recommend us to your friends and family and have your house cleaner ready before they arrive.

Question 6

What makes your pricing competitive?

Accepted Answer

Advantage of our prices includes but not limited to are; Long-lasting cleans, All-inclusive prices, and Seamless communication. We will always provide you with the final price in our initial quote. No hidden fees and complete top-bottom cleans. We come back if any issues at no cost to our customers.

Question 7

How do you normally charge for your service?

Accepted Answer

We accept Cash, Debit/Credit card, PayPal, and PayID methods of payments. Once the job is completed we will send you an invoice if you are happy with the quality you can pay the invoice by using instructions provided in the invoice. Once payment is complete we will provide you with a Tax Receipt.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Regular house cleaning, Spring Cleaning, and Bond Cleaning. We also provide extras such as Dishwashing, Laundry, Oven, Blinds and Windows cleaning etc.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our cleaners have 6+ years of experience and are rigorously trained in most up-to-date cleaning methods. All our cleaners are police checked and verified trusted individuals.

Scrub Up Qld

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