Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we do ! as a Serious business we try to make the CUSTOMER more confortable possible,no job are to small,no job are to difficult,all is about onesty & trust

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was grow up with my father in Italia learning this trade from scratch and learn to do and deal trouble in any vehicle come in the shop make always customer request and satisfactions firts

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

i had a customer from 2009 mr David it is been with me without any problem ,hi went to someone else once when i was away and still now i did regret the service and the bad experience

Question 4

What do you like most about your job?

Accepted Answer

get challenged when other refuse jobs or when don't have enough skill to exide then  here I really like to start and show my love  & pride for my trade, making the customer happy without charging top dollars!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

if i have a licenced business, insurance or my jobs are guaranted for a minimum period of 12 month, making sure customer can be safe and confortable to leave is valuable car in my capable hands assuring i didnt get ripped off

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

how much will cost to fix my car?? depends whats wrong my friend!can be a fuse or engine blow up can you try to tell me what the car does!if was running,not run any more !it is very hard repairs car at the phone if you don't provide very accurate details

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

love my job i started with my dad since i was 14 years old,my boss is not me but all my CUSTOMERS no CUSTOMERS NO WAGES!more people talking about a good service more business you got!!!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Reliability  punctuality and I will fix the issue in your presence without cheat on parts or time frame involving job or simply because I'm coming to you! Convenience and comfortable service directly on door step

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

make & model of the car, what is the problem according with the customer,all seem to be normal or there is some noise,battery is in good condition?last service when?air condition is cold enough,

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

ring and tell me what is the trouble on your car,if you think is electrical,mechanical,or both,if engine crank,wont crank,any light on the instrument panel........

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

if customer do service or any electrical work,a/c re gas o service radio installation,accessories fitting if i supply or customer supply no cal out fees in Adelaide cbd(condition apply)

Question 12

What makes your pricing competitive?

Accepted Answer

be  quick and have a good knowledge about a system on cars operating is a good advance also keep my self up date let me spend less time on a single job,providing more jobs on my working ours.more customers!

Question 13

How do you normally charge for your service?

Accepted Answer

Depends,I charge hourly rate plus parts and if is on Adelaide cbd no call out fees if the the job is previously arranged or organized, if customer require special treatment may I able to arrange that

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

european cars and gps system as trakking devices, example a single personal car or a complete fleet for monitoring car route and workers behavior

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

26 years of experience in autoelectrical with air condition certificate from 1991 magneti marelli

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