Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes my business is fully insured, I have public liability as well. I also guarantee my work fully

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have the passion for this business. always wanting to make sure that I am specific in my work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are a lot of stories to tell that are favourite to my to me. but as always every customer is different, and I would always look at treating all customers the same with full listening , respect and also respecting their needs and complying to the services they are require.

Question 4

What do you like most about your job?

Accepted Answer

meeting new people getting to know different customers and engage with them

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

it is imperative that the customer makes sure that the business is Legit, legally covered and most of all that the premises is fully clean and Hygiene.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They tend to ask about the type of service offering. no job is done unless customer is content. Budget aspects, pricing. we make sure that the job is within their affordability.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

being fully open and transparent and caring with every customer. no matter how small or big the job is I am 100% committed

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer the best service and value for money the customers would expect. we are a one stop shop for beauty services

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

medical history back ground, budget affordability, and making sure that the customer is a 100% satisfied in completing the service.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1st ask as many questions as you can to qualify that the right job is done. 2nd shop around and make sure you compare apples for apples. 3rd friendly and efficient customer service

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Every customer that places a review on One flare will receive 10% on their next waxing, makeup, cosmetic Tattoo, IPL laser Hair removal or facial service.

Question 12

What makes your pricing competitive?

Accepted Answer

we are very competitive with our pricing, every 3 to 6 months we revise our pricing to maintain our competitiveness in a very tight and demanding industry

Question 13

How do you normally charge for your service?

Accepted Answer

we accept different forms of payments. Eftpos, Credit card and cash.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Eye Brow Threading, Cosmetic tattoo, Make up and IPL Laser hair removal. we have also expanded into other beauty services.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have an international diploma certificate in Beauty, Make up and Cosmetic Tattoo, with an extensive 14 years experience in this field

Marcelle Aouad

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