Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Safesparks Electrical is fully insured, we have public liability insurance policy cover for $10 000 000. Safesparks Electrical is licenced in NSW and QLD and also holds accreditation for the deign and installation of grid connect solar systems and off grid solar systems

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question - How can I reduce my power bill? Answer - I suggest to my customers consider having a solar system installed by Safesparks Electrical or have your house hold appliances such as hot water systems, swimming pool pumps, dishwashers etc installed on an economy off peak tariff or change your current lighting to energy efficient lighting

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Safesparks Electrical is a honest and reliable company. Safesparks has 20 years experience and prides itself on providing quality work striving for customer satisfaction every time. We can install solar systems, suggest ways of reducing your energy bills by the use of energy efficient products and installing appliances on off peak tarrifs

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 - Give us a detailed description of the tasks that need to be done, this way we can have all the materials on board to complete your job. Tip 2 - If it is only a small job and not urgent, let us know and we will combine it with other jobs in your area Tip 3 - Be friendly !!!   We always look after our friendly customers

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you have a friend or family member or know someone who would like a solar system installed we will reward you with $200 for the referral if they have the system installed by us.

Question 6

How do you normally charge for your service?

Accepted Answer

Safesparks Electrical normally charges an hourly rate for their services, however Safesparks Electrical can provide fixed price quotes for any job if the customer prefers.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Safesparks Electrical specialises in solar power installations and energy efficient products. We can explain to you how you can reduce your energy costs by the means of switching to off peak tariffs and installing more energy efficient products.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Safesparks Electrical is licenced in Queensland and New South Wales. We have been in the electrical industry since 1994. We hold a BCL licence which enables us to install data and telephone points. We also hold a solar power licence and have installed over 500 grid connected solar power systems over the past 3 years.

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