Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are Insured as required by CPA, IPA & the Tax Board.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We work with our clients to ensure their business processes and accounting is working well at the outset, so there should be no issues with us being able to complete your work efficiently and at a reasonable price

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We believe in Making Business Simple!  By working with you on your Business Strategy, Business Structure & Business Systems, we allow you to focus on making your business great, knowing you have the right foundations.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Who - Who you are. An Individual or Business.  For Businesses, is it a company, trust, partnership or sole trader. What - What your doing?  What does your business do. What are your income sources Why - Why are you looking for a new accountant.  Typically people move Accountants because they weren't getting the service they wanted.  So let us know and we will provide the services you want.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

One.  Use a cloud based Accounting system.  We will get you started! Two. We will provide a check-list of documents and information we need before we commence your work.  Make sure we have an the documents you we need or let us know what's missing. Three. Keep good records. It's missing document that always cause the most problems

Question 6

How do you normally charge for your service?

Accepted Answer

We believe in providing certainty to our clients.  All engagements commence with a discussion about your business and the services that will be provided.  Once this is completed a fee schedule will be provided.  For most business engagements an annual fee is provided payable monthly

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have developed specific systems for the Building & Construction industry, which makes life easy for residential builders.  Our services are aimed at an Small to Medium business.  Using Cloud Accounting & Computer systems we can provided services to any business across Australia.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Certified Practising Accountant (CPA) Member of the Institue of Public Accountants (IPA) Registered Tax Agent with the Tax Practitioners Board Registered SMSF Auditor with the Australian Securities & Investments Commission

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