Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We sure are an insured business through NRMA with a document attached. We will always guarantee our work making sure our customers are happy from a one off job to regular.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Working out doors has always been of interest to me and doing something I enjoy makes it a win win.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have many but we love turning a block that looks very messy into something our customer would be proud to come home too.

Question 4

What do you like most about your job?

Accepted Answer

We all enjoy our job very much and it reflects in the work we conduct. Working out doors nothing better.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Making sure the company is fully insured is a good start followed by fully registered these are a must these days.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common question we get asked is our hourly rate and as we give a free quote we are happy to meet face to face to discuss.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our business has been built of communication with our customers, from rain delays to just a quick text or call reminding them when we will be out. For our regular customers we have set days they expect us never guessing.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Professional friendly service, competitive with pricing. We do it all, Acreage Residential commercial. We cover the Hunter Valley Newcastle and down The Central Coast.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If a customer would send us an email or text, please specify what you require? Block size and how regular you require us.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

My customers will always be looked after no matter how low and high the grass is as we value our customer base.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer a finders discount to anyone that refers us. We will look after our valued customers.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is more then competitive due to our experience, knowing how long a job will take to give it a professional look.

Question 13

How do you normally charge for your service?

Accepted Answer

We would prefer to meet on a face to face approach. Free quote anytime that suits our customers. We will give a set price.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all size blocks from the smallest of townhouse yards to large acreages also commercial sites like service stations.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have many years of experience in garden care between all staff with listening to the customer a high priority.

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