Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All work carried out by Ruby Tiling comes with a 10 year guarantee on all workmanship for your piece of mind.

Question 2

What do you like most about your job?

Accepted Answer

We like to see how happy our customers are with our work. We ensure that each job is undertaken at a very high standard so that we can keep the whole process stress free for our customers.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can we see previous work? Can we come on site to view work? (Here at Ruby Tiling we encourage, if possible, customers to come on site to see our work)

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question we get asked at Ruby Tiling is How much will the job cost? We always give the same reply, our prices are very competitive but also the going rate but what you will get from us is flawless wall and floor tiling and you will not be disappointed.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

You will receive expert wall and floor tiling in Perth from a skilled team that delivers superior results every time. At Ruby Tiling we apply 18 years of experience and expertise to transform your bathroom, kitchen or living area – complementing your home with meticulous attention to detail.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We pride ourselves in customer satisfaction and the professional finish we leave on every job we complete. We have clients from all across the Perth area, with referrals making up a large part of our business.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of tile being used. Condition of the wall/floor. Amount of cutting involved and any prep work that needs to be done.

Question 8

What makes your pricing competitive?

Accepted Answer

At Ruby Tiling we quote jobs at the going rate, the only difference is our meticulous attention to detail and accurate and flawless finish. You will not be disappointed.

Question 9

How do you normally charge for your service?

Accepted Answer

At Ruby Tiling one of our qualified tilers will call to you at your convenience to take a look at your job. We will then provide you with a free detailed no obligation quote.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

•	 All types of tiling •	 Full bathroom & laundry renovation specialists •	 Certified waterproofers •	 Free quotes, friendly service, all work guaranteed. Servicing all areas NOR and SOR •	 Screeding

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team at Ruby Tiling have over 18 years of experience in the tiling industry. All tilers have a Certificate III in Wall and Floor Tiling and are all certified Waterproofers. We have extensive experience in all aspects of tiling and we offer a 10 year guarantee on all work completed.

Ruby Tiling

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