Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All tradesmen should be insured and prepared to guarantee their work with an after completion contact number to discuss any concern.

Question 2

What do you like most about your job?

Accepted Answer

Dealing with people who appreciate the finished product in the way the work has been quoted, priced, undertaken and completed.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licenced. Can I see samples of your work. Do you expect payment before starting the work. How many recommendations do you have.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am honest in the decision to undertake or refuse a specific job if I have any concerns about the work to be done.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I am a QBCC licenced tiler with over 20 years experience and a record of professional workmanship, reliability and excellent communication,

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Tile size. Total size of areas to be tiled in square metres. Short description of and requirements that they deem important.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare the working area to be free of furniture. Clean the surface. Have an idea of the tile size to be laid.

Question 8

What makes your pricing competitive?

Accepted Answer

As I am a sole contractor I only have myself to provide for without any more additional tradesmen or premises.

Question 9

How do you normally charge for your service?

Accepted Answer

After providing all my contact details and visiting the customer to provide a free quote, I charge by the square metre.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of interior and exterior floor tiling using Australian materials with a portfolio of photographs of work personally completed

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 plus years of experience in tiling backed by a QBCC licence (79875) with many positive customer reviews and recommendations.

Rob Ingram....Tiler

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