Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured with both public liability and professional indemnity insurance. 100% money back guarantee as we are so confident with the quality of the service and reports provided

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they qualified to do the relevant inspection service What insurance do they have Can they provide a sample report to see the quality and detail they provide Do they have reviews or testimonials available When can they provide the report/s after inspection has been done

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you go into the subfloor or the roof space? Yes, if there is adequate access I will inspect the exterior, interior, subfloor, roof space and roof top thoroughly.  How long does an inspection take? Generally between 1 - 1.5 hours for a building and timber pest inspection, this does vary depending of the type of inspection and size and access of the property.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Always arrive on time or prior to the inspection. All reports are GUARANTEED within 24 hours of the inspection. Never received a client review lower than 8 out of 10 for any inspection service I have delivered... So Far..

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Unlike any of our competitors we offer a 100% money back guarantee because we are so certain of the quality of our inspections and reports.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Type of inspection and/or the reason for the inspection - The type and size of the property being inspected - Timeframe required to complete inspection and provide the reports

Question 7

What makes your pricing competitive?

Accepted Answer

I provide highly thorough inspections inspecting all aspects of the property, highly detailed reports with lots of photos and descriptions. The value I provide for the prices quoted is very reasonable and great value for money.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge a single fee (GST included) which includes all aspects of the service. This can vary depending on the type of inspection, size of the property or properties inspecting, and the level of detail required.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

- Pre Purchase Building Inspections - Timber Pest Inspections - Vendor Inspections - Handover Defects Inspections - Owner Builder Warranty (Section 137B Reports) - Dilapidation Inspections - Depreciation Schedules - Methamphetamine Testing

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Prior to being an inspector I successfully operated my own construction/property maintenance company for a number of years which provided me the building knowledge I use with my inspection business. I have also completed certificate 8 & 10 in pest management so I can perform timber pest inspections.

Resicert Building And Pest Inspections Melbourne Frankston

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