Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured, and we stand by the quality of our work. We guarantee satisfaction with every treatment provided.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to share their COVID-19 vaccination status. However, we maintain strict hygiene practices to ensure everyone's safety.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We implement thorough cleaning protocols, provide hand sanitizers, and ensure all staff wear masks. We also limit the number of clients in the clinic at any time.

Question 4

How did you decide to get into your line of work?

Accepted Answer

My passion for helping others and a keen interest in sports recovery led me to specialize in remedial massage, where I can make a tangible difference in people's lives.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favorite stories involves helping an athlete recover from a severe injury, allowing them to return to their sport stronger and more confident than ever.

Question 6

What do you like most about your job?

Accepted Answer

The most rewarding part is seeing clients leave the clinic feeling better, whether it's reduced pain, increased mobility, or simply a greater sense of well-being.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask about the therapist’s qualifications, experience, and specialization. It's also important to inquire about the types of treatments offered and their approach to personalized care.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask about the effectiveness of specific treatments for their condition. I explain the techniques we use, how they target the issue, and what results they can expect.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My extensive experience, ongoing professional development, and a strong commitment to client care make me reliable. I listen to clients' needs and consistently deliver results.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Clients should choose me for my proven track record with elite athletes, personalized approach, and dedication to delivering high-quality, effective treatments.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know the client's specific issues, the type of treatment they are interested in, and the duration of the session they prefer.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Consider booking a package deal for multiple sessions. Schedule regular appointments to maintain progress and avoid more intensive treatments. Take advantage of any seasonal promotions or discounts we offer.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, we offer a $20 discount on the first session for Oneflare customers.

Question 14

What makes your pricing competitive?

Accepted Answer

Our pricing reflects the high level of expertise, the quality of care, and the advanced techniques we offer, ensuring value for money.

Question 15

How do you normally charge for your service?

Accepted Answer

We charge per session, with rates varying based on the duration and type of treatment. We also offer package deals for multiple sessions.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in remedial massage for sports injuries, chronic pain management, and tailored treatments for athletes and active individuals.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I hold a Diploma of Remedial Massage, have extensive experience working with professional athletes, and continually update my skills through advanced training and certifications.

Remedial Massage By Billy

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