Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Ranked with ‘Best of the Best‘ in the ‘House and Garden’ Magazine.  ABN: 33 984 172 788     ACN: 067 349 455  Full insurances and long term member membership of the Master Painters Association #2310.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

If your satisfied with the footprint of your kitchen and it is functional, and your looking for an economical means of updating, then we may have another solution for you instead of having to replace the whole kitchen – often involving plumbing, gas, electrical, floor tiling, plastering, general painting etc.  Perhaps consider just replaceing the exterior panels doors drawers, kickers and infills – the average kitchen has around 30-50 items.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Re-coating rather than replacing your existing kitchen cupboards can create huge savings on your overall renovation budget.  At a cost of between $2000 to $7000 for re-coating in 2pack, you can save from 60% to 80% on the cost of brand new kitchen joinery or bathroom vanity.  When replacing with new joinery, you need also to consider the additional costs of plumbing, electrical, painting etc which can bring your new kitchen costs up to anywhere between $10,000 to $25,000.  And there is also the disruption to your day to day living caused by managing without a kitchen while the new one is being constructed and installed.  What price do you put on convenience?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will provide:      Prompt fixed price quoting from either architectural drawings or site visitation     Efficient workmanship to ensure we meet your scheduled time frames     After hours services where required, to minimize disruption     Premium quality materials and experienced trades people  Full insurances, long term member membership of the Master Painters Association #2310.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Procoat is a family owned and operated company based in Melbourne.  As we have been operating successfully for over 19 years, we understand the value of experience and a good reputation.  To this end we ensure that all our people are highly trained and well qualified, which means you receive the highest standards in both quality of service and product.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Most of these items can be readily removed with a little bit of planning and sometimes the right advice, what often remains to be dealt with are the kicker boards, any header boards, and occasionally laminated end panels.  If you were to replace or cover these with matching cut to size items – then really all that’s left are the benches with sinks and cookers if needed, and tiles if they need changing – perhaps colour-back glass splashbacks.  Procoat can manufacture your doors drawers panels and infills with 18mm pre-primed white mdf board, locate the hinge hole cutouts on relevant doors, then undertake 2pac coating works to the exposed faces and edges in your desired colour and finish.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

In addition to kitchen and bathroom joinery we can also resurface your furniture such as desks, chairs or even table tops. We can remove your old door handles, repair any holes and fit off new handles of your choice. Removal and resurfacing of flawed vinyl wrap finishes are a specialty for us. We also supply and install colour back glass splash backs in your desired colour.

Question 8

What makes your pricing competitive?

Accepted Answer

If the layout of your existing kitchen works for you, and the joinery is in reasonable condition, then why spend money where you don’t need to?  Re-coat the cupboards, update the handles and you have instantly created a fresh new look for a fraction of the cost of a whole new kitchen.   In addition to the cost savings is also the fact that you still have a perfectly functioning kitchen (minus doors and drawer faces) for the short duration of the re-coating process.  It’s a win/win situation any way you look at it.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

The services we offer at Procoat are twofold as we work both in the domestic market specializing in 2 pack finishes, and in the commercial market where we also specialize in offsite 2 pack coatings to builders, joiners and shopfitters.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are long term members of the Master Painters Association of Australia and have in place all the necessary insurances and compliance documentation to ensure quick and safe access to any building site across Melbourne and throughout Victoria.

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