Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

• We are fully ensured by Workers Compensation and Public Liability Insurance • We offer 7 years guarantee with all our work. Should any problems with the painting job occur due to the workmanship in this period, it will be promptly rectified at no cost to you.

Question 2

How did you decide to get into your line of work?

Accepted Answer

we have responsive staff on hand to ensure all jobs are completed by the requested time we will consider the time of customer and their flexibility for starting the job

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

yes, if customer asking about references, we can provide them up to 3 customers details that we worked for them recently

Question 4

What do you like most about your job?

Accepted Answer

we will provide the right service, no shortcut and not greedy about charging more. we are very honest with our job and we would like give a good services to customer in order to refer us to their friends

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

history of work ( of the company) satisfaction of customers honesty and reliability with timing and punctuality of starting the job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

customers asking about the authenticity of the company, ABN, Insurances and how the painters doing their job in proper way

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our quote is founded on the quality, honesty, and accountability of the service that we provide. The quality workmanship put into all our undertakings relies on good preparation to ensure a better finish and longer lasting outcome. This makes your customer satisfaction imperative to us above all els

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Essential to our company is that we do not subcontract the job to other tradesmen and painters. Our quote is founded on the quality, honesty, and accountability of the service that we provide. The quality workmanship put into all our undertakings relies on good preparation to ensure a better finish

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

work site visit will help to evaluate your painting job for an accurate measurement, and we can discuss what the customer needs it

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

reasonable price, competitive price and we are beating any price in a reasonable range plus our prestigious quality of job

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

free quote, free consultation and always convert our discussion to formal written quote, so the customer can have more information of what we are going to do

Question 12

What makes your pricing competitive?

Accepted Answer

we consider the household budget and we are not put profit on top of our work ( guaranteed) also, we are insured company which will cover any damage if occurs on your property

Question 13

How do you normally charge for your service?

Accepted Answer

If you accept the quote we provide, there is no need to pay any deposit, pay with the progress of the work. Any job under $25,000 will be asked to be paid after your customer satisfaction and once the job has been finalized in full.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

painting all residential ( interior and exterior) houses, commercial job, and Strata job. we are thoroughly preparing the job, including cleaning, removing mould if any, treating mould, and we use only high quality Dulux paint

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We take great pride in our work. This makes your customer satisfaction imperative to us above all else, so that you may use our service in the future and refer us to your friends and acquaintances. Clients can be guaranteed that we use the top premium grade of Dulux paint. Our Paint is always sealed

Prestige Painting Solutions pty ltd

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