Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured business and I do guarantee my work as I believe in great workmanship and great quality

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy all the aspects of painting. As it gives any space a "facelift" and can change the whole look of your space

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I painted a client's home. He asked if I could do something special in the master bedroom as he was going to propose to his partner. I had done a mural of her and he was stoked as he didn't know that I could also draw as I also am an artist. Few years later he called me back to paint kids bedrooms!

Question 4

What do you like most about your job?

Accepted Answer

Truth be told sounds a bit corny, but there truly is no better feeling within when the client looks at the work and is so happy and also commending me on any advice I may have given.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you fully qualified? How long is this quote valid for? When can you start and also be provided with a confirmed start date.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

At times clients will have their heart set on particular colours for their home or business. Clients always ask what my thoughts are.If I believe the colour/s will not match or flow I will explain that and show alternatives that would work better. For example certain colours can make your space look smaller

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As I am always on time, I am open and honest with my clients as that's how you earn respect and also more work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have been in the industry for over 20 years. I am honest to clients at all times, always give them different ideas on colours, textures as this can also add value to their home or business. I always try to guide them to save time and money if they don't really need to spend their hard earned money

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Very simple. I always come out and have a good look at the scope of work and listen to the client on what their needs and wants are. Looking at what needs to be done having a visual is what's required in order to provide an honest quote.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To ensure that they are certain on colours chosen; To be certain of the scope of work and what it entails; and to ensure other tradesmen have finished their job before painting commences

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As a fully qualified tradesmen I have built good rapport with industry providers and can get tradesmen discounts on paints. I will also like to offer any client that decides to book me within 30 days of quoting will receive 5% off the quote!

Question 12

What makes your pricing competitive?

Accepted Answer

I have been in the industry for over 20 years and know how to conduct all jobs to the highest quality and not at sky rocket prices. At the end of the day I leave my work and the quality of it speaks for itself.

Question 13

How do you normally charge for your service?

Accepted Answer

All jobs are case to case basis. It all depends on clients requirements, how big or small the scope of work may be.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Painting and repairing, also repairing works done by previous tradesmen that at times can be difficult fix as you need to find methods to fix the problem/s in a timely manner and to not also cost the client alot more money.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully qualified Painter & Decorater. I am fully insured and I have the ability to understand what the clients need and I have been told by many clients over the years that I am very approachable and patient as clients at times can change their mind on how they would like the work done.

Colourwerx Painting & Repairs

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