Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my insurance details supplied, we definitely offer warranty on our workmanship, If you pay for a service you are entitled to an Invoice with warranty specified for the service provided

Question 2

How did you decide to get into your line of work?

Accepted Answer

Wasn't by choice, when I moved to Queensland it was compulsory to spray your houses regularly, redbacks, cockroaches and huge huntsman !! Every time i had my houses sprayed it was terrible, my son at 18 months olds got bitten by redback spider 2 weeks after spraying, hence entering pest control

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Hard to pick sooo many and majority are 20 year loyal clients which I have been privileged to see them grow and their kids, thats bonus and knowing you keep them safe from unwanted pests is awesome

Question 4

What do you like most about your job?

Accepted Answer

Satisfaction of saving someones house from termites no better feeling , and the emergency wasp jobs in peoples house, they get stung or their kids, I can save that from happening

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured, are you licences, How long have you been doing this for, What products do you use, Why should we choose you

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is it safe?? we only use products that are safe to you and importantly us too! Everyones safety included the beloved family pets is our priority with no compromise on job

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My 25 years experience, my knowledge, insured fully licensed for termites and pests, Not restricted licence, Please ensure whoever treats your home has Termite accreditation and always research what you get for your hard earned money

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Experience, knowledge, reliability, Strong work ethics, Trust, Job done to health department recommendations, Termite jobs done to Australian standards, We Do not cut corners! Fully Licenced, Insured, Termidor Accredited, Fully sign written vehicles as required by law

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of house, how many rooms, location, any health issues, any pets, fish tanks, Pest issues is important in selecting right pesticides for treatment, certain products not safe for cats, kids, elderly, which we try to avoid using regardless

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clean areas they need attention , cover children cots, bedding, put toys away from edges, be ready to leave when we are arrive including pets, have payment ready cash or eftpos cards, and termite jobs clear away stored items away from house

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our Oneflarew clients get a better deal when quotes are made to make it more competitive and affordable which is hopefully more appealing to you

Question 12

What makes your pricing competitive?

Accepted Answer

Affordability Quality and experience is most important, we give warranty You want cheap you get cheap unsafe chemicals no warranty etc no pride in work, cost cutting means jobs are poor, Why compromise on quality if paying hard earned $$ Get it done right

Question 13

How do you normally charge for your service?

Accepted Answer

Size of job, starting from $99 bees/wasps Bees can be removed if accessible , rats mice priced accordingly and so on Termite jobs chemical usage hours on jobs

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Termites inspections, treatments Termidor accredited , been using Termidor since 2002 with 100% success rate, We do inspections for Archicentre, Icheck Property Inspections, Your Nest Inspections, Jims Building Inspections etc, We Have Termatrac Termite monitoring tool and full digital reports

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

25 years experience, and still learning, not a 2 or 5 day course pesty with incorrect knowledge of pesticides applications

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