Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and registered with the Public Health Department. All Technicians are fully licenced and experienced, we also offer optional TimberSecure Termite Insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I left the army and saw a job advert for Rentokil. It had everything i wanted.. Dealing with people, creepy crawlies and limited office time!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Most of the stories are too long to share here, but you you are welcome to ask me about bed bugs, cockroaches or snakes. Ill have some good stories on all of them!!

Question 4

What do you like most about your job?

Accepted Answer

Dealing with people and pests. My favourite things all in one job! I would not change it for the world

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

One should always try and ask detailed questions of the operator or his/ her opinion on the pest issues at hand. This will give you a good understanding of his knowledge base and or willingness to assist you.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we need to leave the house when you are spraying? No, not unless you are breast feeding or unless you are pregnant. The WA health department advise this due to potential anxiety reasons

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our dedication to our customers and providing the best possible service ensure that we are reliable, on-time and knowledgeable. We treat our customers homes and workplaces as our own.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a WA owned and operated business, servicing all Perth Suburbs.  We will provide the best possible tailored solution to successfully manage pests through providing a trusted and affordable service

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of property, with termites - the linear metre distance around the perimeter of your premises plus whether it is concrete, brick paving or soil.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure that all areas to which a pesticide treatment or baiting is likely to take place is free from stored goods or items. If you have spiders externally, then we need to get to the eaves and wall/floor junctions. If you have cockroaches in your kitchen cupboards we need to have goods access.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$99 external treatment for spiders and end of lease pest vacate treatments. These treatments are extremely popular and we are happy to offer this pricing!

Question 12

What makes your pricing competitive?

Accepted Answer

We will deliver a service beyond the expectation of price paid. Feel free to price check utilising our website www.pestsoutwa.com.au

Question 13

How do you normally charge for your service?

Accepted Answer

Cash or EFTPOS accepted on the day of treatment. All treatments are quoted before commencement and full payment is required on the day

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in domestic and commercial inspections and treatments, commercial inspections and treatments, termite work, We also undertake bird deterrent works, snake removal and bed bug treatments.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Established by Richard Lawrance who has been in the pest control industry for twenty years both in Perth and London. Experience has been gained in all areas of the industry with a wide knowledge of pest species and understanding of appropriate treatments

Pests Out WA

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