Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully licensed to practice in New South Wales and carry Professional Indemnity Insurance as required by the Australian institute of Conveyancers New South Wales Division, all scopes of work Perpetual Conveyancing provide is guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After being involved in varying aspects of law and the building industry over many years and having an affixation with real estate it is a natural and very satisfying fit.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Being able to assist a customer who came to us after being notified that their Contract was about to be terminated and they were going to loose their deposit. We negotiated terms with the vendors solicitor and were able to have our clients deposit funds returned less the vendors legal expenses.

Question 4

What do you like most about your job?

Accepted Answer

The most enjoyable aspect of this line of work is helping people improve their lives, whether it be assisting a first home buyer into their first property or a separating couple going their owns ways, assisting in releasing them from a joint burden at that particular time in their lives.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed; Are you insured; Do you maintain professional development training; Are you contactable and offer appointments after hours; Are you open on weekends - YES we are.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What other fees are not included in your Fixed Price Services.  Our Fixed Price Fees structure includes all legal fees, searches and disbursements. Ancillary costs a client may choose undertake: e.g. Pest and Building and/or Strata Records Inspection

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our experienced staff have the expertise and knowledge from consistently dealing with a broad cross section of the community and many differing scenario's. We are accountable to our clients and return customer enquiries as they are of the utmost importance.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our friendly staff provide professional conveyancing services from our head office in Australia's real estate hot spot of Sydney. We utilise the latest technologies to ensure our clients whether near or far a provided the very best possible services. 'Conveyancing at your Fingertips'

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally so our office can forward prospective clients a competitive fixed price quotation, the only information we require are contact details, the clients conveyancing requirements and we can take it from there.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our Fixed Price Fee structure ensure our clients know the cost of the conveyancing requirements before proceeding. We also have electronic systems in place for remote clients which minimises travel and time, which in this time poor world is the biggest saving of all.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Conveyancing Quotations on which customers choose to proceed from Oneflare enquiry system are automatically guaranteed a referral discount from our Fixed Price Fee structure

Question 12

What makes your pricing competitive?

Accepted Answer

Our Professional Fee structure is Fixed Price Conveyancing Services - No hidden Fees, we stand by our word statement there are no hidden fees.

Question 13

How do you normally charge for your service?

Accepted Answer

We offer fixed price conveyancing - there are no hidden fees and charges relating to our services. We also offer a discount for all referrals received through Oneflare.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We offer specialists advice and services within all aspect of the fields of conveyancing our main areas of business and the purchasing and selling of residential property in New South Wales with a niche interest in the difficult field of Self Managed Super Funds Investing.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our business is fully licensed and insured, staff constantly maintain and update their knowledge by attending professional development courses and in house training. We also utilise of the latest technologies to ensure the best possible services to our clients and stakeholders.

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