Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes if a warranty is needed in writing that can be arranged. I'm in the process of getting liability insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've always liked working outdoors and working with my hands. I got an opportunity when i left school and it stuck with me.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not one in particular but there seems to be a common situation where I've given a quote and it's half the cost of their previous quotes. So i always remember their facial expression.

Question 4

What do you like most about your job?

Accepted Answer

Transforming peoples homes into something they have always wanted and look forward to coming home to. Also giving people value for their money.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can i get the quote itemised? Do you have a website? Do you have recommendations? Can i drive by and have a look at some of your work in the area?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is that your best price? Haha. Yes. I always put my best price forward.  When are you available? I can usually get your job done within 2 weeks.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

No one is perfect but i do pride myself on keeping people up to date, whether it's running late for a quote or progress on a job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide quality work at a budget price. We can cater for any budget and any design. We offer free advice and can put together a landscape plan obligation free.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Access 2. Levels. 3. Measurements. 4. Type of materials, colour, size, etc. 5. Budget. 6.House plan or landscape plan.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Clear all weeds, rubble and grass. 2. Get 3 quotes. 3. Supply a skip bin. 4. Do your own earthworks.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer value for money, free on site measure and for all natural lawn install will include free lawnmowing for it's first cut.

Question 12

What makes your pricing competitive?

Accepted Answer

We do a lot of extra work at no extra cost, so this allows our pricing to be very competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

We have competitive rates for all aspects of landscaping. For larger jobs we do require half payment upfront and then final payment on completion, once the customer is satisfied with the finished product.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, we specialise in automatic reticulation systems, roll-on lawn, paving, synthetic lawn, stones and steppers, water wise planting and mulching.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have just over 10 years experience in the landscaping industry, most of that time i have been running my own business, so i know what it takes to do a professional job.

Parkers Landscaping

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