Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We provide insurance on all goods packed and unpacked on location, in your home. Note that we do not remove furniture or good from your home.

Question 2

What do you like most about your job?

Accepted Answer

We provide an end-to-end relocation service that allows us to take the stress out of moving. Most people find moving house extremely stressful but when you engage our services we take care to understand your needs and your lifestyle. You can place your trust in us to move you stress free!

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask for us to source boxes and packing materials and which can be arranged for an additional cost. We can also recommend some wonderful removalists that we often work with and trust.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our personalised service and trusted staff treat your belongings like their own. They will take the utmost care to pack and unpack your home just the way you'd like. We offer a personalised service like no other and take pride in our service quality.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We take the stress out of moving house by providing a professional, trusted and personalised relocation service with our friendly and helpful staff.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Before contacting us you can save money by hiring a storage unit for additional furniture and goods that you won't require during a sale campaign, donate those belongings you no longer need and contact us before booking in your removalist to ensure you have allowed enough time for our pack.

Question 7

What makes your pricing competitive?

Accepted Answer

We offer a flexible range of services that you can tailor to your needs. From a pre-sale declutter and style to a post sale pack and unpack in your new home. We can even offer to stock your fridge and pantry for your first night in your new home.

Question 8

How do you normally charge for your service?

Accepted Answer

Our pricing is per hour, per staff member depending on your individual needs. We aim to provide a flexible service.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Paper Feather Group specialise in packing and unpacking your home. We take care of all things moving house including styling your home for your sale campaign, decluttering and working with removalists to safely and efficiently move you from your old home to your new home, stress free.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Having personally moved house many times with young children and pets, I understand the need for a service that takes care of all moving house tasks. We aim to take the stress out of relocations by doing all of the hard work for you while you spend your valuable time doing more important things.

Paper Feather Group

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