Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our professional prints are guaranteed for 75 years against fade and discoloration..... your kids will love them in their homes when they grow up and have their own families!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We live in the best country in the world, where your passions can become your life...  where if you put in the hard work towards what you love most, it pays off in so many ways

Question 3

What do you like most about your job?

Accepted Answer

I love the magic of photography... capturing amazing smiles, all the emotions of the day whether its your wedding, your new baby or a family day out at the park.  When you spend a day or even an hour surrounded by the love of beautiful families it makes the world such a wonderous beautiful place.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What insurance do you have?  Are you a registered business with an ABN?  What guarantees do you have for your products?  Can your take my photos from digital to professional print?  What happens if your equipment fails ?  What professional training or accreditation do you have?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge?  You can view our website for some starter prices.  With our wedding services we have a lovely chat about your needs.  For our newborn and family sessions, there is no minimum spend or session fees.  We do require a deposit at the time of booking

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on being a professional established business, with clear deadlines and established processes.  We explain to your what to expect from the start and provide this information in writing from the time of your booking.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Having studied and successfully completed a Graduate Diploma in Interactive multimedia from UTS, a Certificate IV in Photo Imaging from WSI Tafe and successfully becoming member of the AIPP, we are very serious about quality products, stunning photography and meeting our time frames!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For weddings, how many hours do your need?  Would you love a professional album? For newborn and family photography, it's all about the products.  Would you like a studio or outdoor session, is it for a special occasion? I am excited about meeting your amazing family!

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Many people believe that for family portraits you need to get all the digital files... but what will you do with all the photos?  Have a think about what you would like to do with your photos, how would you like to share them with family and friends?

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Receive 2 gift prints valued at $150 with any booking to give as gifts to loved ones and family, or display them in your home !

Question 11

What makes your pricing competitive?

Accepted Answer

We offer quality products and stunning photography.  Our photo prints are guaranteed for 75 years, our family and wedding albums are crafted in Italy, and you can view, feel and experience our products in our studio before you buy.

Question 12

How do you normally charge for your service?

Accepted Answer

We accept cash, Eftpos, all Credit cards and online payments (including paypal).  We require a deposit to book our services, lock in your date and pricing.  This is usually done over the phone.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in wedding, newborn and family photography.  We have experience in sports photographer and with our corporate background, we understand the requirements of corporate photography.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Graduate Diploma in Interactive Multimedia from UTS Certificate IV in Photo Images from WSI Tafe Acredited Member of the AIPP

Papa Vibes Photography

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