Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At this time we are not an insured business. All our works are in writings and on emails in invoices and quotes

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

All my experience with my customers come with a great experience and we hope that there are many for to come.

Question 3

What do you like most about your job?

Accepted Answer

I get to work in different areas on different sites. Most job request comes with new experience. And when I know that my clients are satisfied with my work.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long will the job take , what paint will you use, are you aiming for maximum coverage? Would colours would you recommend? What type of feature walls can you do?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

If I will be working on the job? Yes I will be on site working. What paint do I use? I prefer taubmans however if the customer has prefer ability then I have no problems.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The fact is that everything is recorded via invoices and emails means that if anything goes wrong all evidence is in your inbox.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

My service is an affordable and reasonable service. I deal directly to my client and I am there on site working on the jobs I quote.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size of the premises like how many levels or the height of it, the condition of it and the colour of it. A photo would save me a million words

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- free quote  2- you can do it all from your one flare app 3- you can shop around and see 3 quotes

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

To come out for an on site inspection is completely free for all oneflare customers. We also understand oneflares clients are our clients and hope to see them again

Question 11

What makes your pricing competitive?

Accepted Answer

We try to see things from the clients view, and go to great measures to be as cost affective as possible.

Question 12

How do you normally charge for your service?

Accepted Answer

Depending on what the job is it can vary based of what materials are required for the job and how detailed you would like the job. ( a Lowe sheen wall with 1 colour would be Mitch cheaper then a marble feature with 4 colours.)

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We refurbish walls and ceilings from damaged , stained or mouldy. We are also skilled with features and colour matching.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are experienced in many areas of decor and design. We do retro feature walls wa do varnishing and we can make something old look new.  We require all of our workers including my self to come on site and leave with the site nice and tidy.

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