Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are 100% insured and Guarantee all work as per the DFT with our statutory warranty. All jobs exceeding $20K will have Home Owners Warranty placed on it.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I helped my Dad when I was 15 laying pavers in the backyard and just really liked the outdoor workplace especially being a big kid driving machines.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every job creates its own story and with so many to tell it would be best to leave it up to you for us to create your next chapter

Question 4

What do you like most about your job?

Accepted Answer

I love delivering a great product that suits the clients needs. Each job is individual and provides us with new challenges to create perfect outdoor rooms.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you Licensed, Insured and what is your warranty period. How do you describe your last your job and were the clients happy.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most clients will ask for a discount, we provide upfront transparent quotes that reflect our products and quality and we simply let our work talk for itself

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our philosophy has always been we are only has good as last job. With this is in mind and rock solid Contracts we are here for the long haul and are here to impress.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Landscaping needs a personal touch and must create the space you need. We listen to your needs and work them into our designs and construction

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To help us provide accurate quotes plans are a necessity. These can be from design consolation meetings on site or from your builder in soft format.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Simple tips for the customer to save money is to do their homework on their products they are wishing to use. Allowing easy site access for machines is another great money saver. Getting the design right at the start saves a lot of unwanted wastage's during construction.

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing reflects our dedication to using quality products professional staff and amazing results. We may not be the cheapest but we are competitive. We deliver on time and on budget keeping, you, the customer upfront with no hidden costs during the entire project.

Question 12

How do you normally charge for your service?

Accepted Answer

All our jobs are estimated and quoted with quality products. We provide a detailed quote, a full scope of works and contracts to ensure you are covered.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

From a small makeover to a brand new landscape we are ready to tackle any landscape project including driveways, retainer walls, decks, lawns and gardens. We can design construct and bring your own personal touches into your dream yard.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience and an excellent eye for detail our trained staff are here to complete the job right to your individual needs.

Outback Landscaping & Paving

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