Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business. We guarantee our services will be legally compliant and that our accountants will continually reassess tax and accounting strategies to ensure the best outcome is achieved.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We all have investment interests in property, small business, and shares. Understanding tax planning, tax thresholds, tax law and accounting standards is a pivotal part of profit realisation and investment growth.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We recently saved a client $10,000 in tax upon the sale of his investment property by applying a tax ruling that was inside the required time frame by 19 days!

Question 4

What do you like most about your job?

Accepted Answer

We love tax planning and adding up tax savings at the end of the year We love reconciled bank accounts We love when the super expense is exactly 9.5% of the wages expense and it has been paid by the due date We love discussing more efficient entity structures

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

It's more about being clear about what you want and then looking for the right certifications. For tax preparers you should look for Tax Practitioners Board membership. Then approach your accountant with your situations, oversharing your financial situation can actually be very helpful.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

My friend told me that I could do this?  Our advice "Don't take tax advice from your friends tax can be incredibly technical and small variances can make big impacts. If you are ever in doubt call us prior to any actions to confirm".

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We love our work and the relationship we endeavor to create with our clients sets us apart from other accountants as we enjoy being part of your business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We specialise in helping clients with long term planning and look at your accounting needs holistically to ensure you are prepared for growth and change.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Individuals just need to specify any investor activity in addition to wages. For businesses the previous gross and net income, how many employees, whether or not it is registered for GST, how many entities or structures are involved, anything else will generally involve the specifics of the above.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Individuals can save money by; 1. If you have deductions that total a value higher than $300 please ensure you have receipts. 2. Always respond/arrive promptly. 3. If you have a lot of deductions have them totaled up ready for your accountant

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are able to offer clients who would like to complete their Individual Tax Returns via email a very special rate of $100 per return. This offer will only be available until the end of the financial year. You are able to call our office if you would like any further details on this offer.

Question 12

What makes your pricing competitive?

Accepted Answer

We charge fairly for our services which is fully disclosed upon consultation, we don't encourage people to look for the cheapest accountant it can be done incredibly cheap because we are serviced based industry, but the cost will be incurred in the outcome and the services that are made available.

Question 13

How do you normally charge for your service?

Accepted Answer

We have set prices for certain products and extra time and research is charged at an hourly rate. We understand ongoing advice for some clients is necessary so an hourly rate may not be practical in these situations we discuss creating a custom package deal.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in businesses, individual investors (share, property, managed funds and collectables). Our individual approach allows clients to be in touch with their accountant when pivotal decisions are made adding value by allowing our clients to tax plan effectively.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a team of people uniquely positioned to help individual investors and businesses, plan for growth and prepare for the realisation of profit.

OTC Tax & Accounting...

Business contact details

Business description

Browse accountant experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps