Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business with legitimate terms and conditions to provide. We offer various options of services to cater to our customer's needs to meet the mutual agreement to work together.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As my passion being always in marketing. Especially with online availability in modern world we live in, we have access to unlimited information round the clock and all over the world.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Introducing what the technology can do to help grow businesses and seeing customers' reactions to how implementing those can grow their business in reality is the most exciting thing.

Question 4

What do you like most about your job?

Accepted Answer

Surprising customers with tangible results with proper reporting is what we work hard for. Generating genuine leads through our professional marketing knowledge and techniques make us proud of what we do for customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

It might be helpful to a portfolio of any past work done by the web designer/developer. The same applies for marketing work with reporting and customer testimonials.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The pricing and deadline. The pricing and time frame heavily depends on the availability of information source from the customer and what he'she is aiming to achieve. As every business is unique in its size and capacity, there is no set answer to  these questions. All we can say is that we take the time to understand your business and do our through research to bring the best benefit to you.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our transparency in carrying out the tasks along with our reporting system for marketing prove the quality of work we offer. We provide honest recommendations and feedbacks to the best of our knowledge to save you time and money.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

As a digital solutions provider – we don’t sell products. We listen, consult & tailor a solution to our clients that best fits their brand and resonates with their audience. From Web Design including e-commerce solutions to supercharged lead generation campaigns – we work around our clients’ needs … we don’t make clients work within ours.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Design and Functionality ideas of a website (number of pages, e-commerce, responsive, content availability).  Industry competitiveness of a product/services to promote for marketing.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1, Know how you want your website to look (for example, compared to your competitor's website), and what kind of functionality to include. 2, What products/ services you want to focus on to promote. 3, What is your budget.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Spend $25 and receive a $100 worth voucher on Google Adwords. This would be a great extra budget to spend for a start up campaign. Let us set up your pay per click campaigns to prove how effective Google ads can be to your business growth.

Question 12

What makes your pricing competitive?

Accepted Answer

We provide the complete transparency and honesty in what we offer with the best customer service to follow up with the projects. We offer monthly reporting for marketing projects.

Question 13

How do you normally charge for your service?

Accepted Answer

Monthly fees for marketing (includes marketing budget and a small amount of management fee) Two or three instalments for website design/development (One initial payment and another when the project is complete)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Google Search Engine Optimisation and Goggle Search Engine Marketing (paid add) to promote websites by appearing on the first page on Google search result page.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We  are an experienced team of web designers and developers who thrive to be the best at updating our knowledge, trend and technologies in the industry to make a website come alive in the most time efficient and cost effective way possible. When it comes to marketing, we are an accredited Google partner, which proves our knowledge and experience in the ever growing online advertising.

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