Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have insurance which covers unto 10million with the drone and we always make sure our customers are happy with the result as much as possible.

Question 2

What do you like most about your job?

Accepted Answer

With video/ stills we can go anywhere in the world. I personally love meeting new people and creating amazing new video / stills for them.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are honest, arrive at minimum 30mins before a shoot, we always call before the shoot and let you know how the process is going. We communicate with in 24 hours after a call or email if we missed you.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Our creative approach to photography and videos is our most valuable tool over anything else. Our can do attitude and always going to extra mile for our client who need to know they feel they have a good quality video/photos. One last thing over others, we keep all our files on back up.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) Hour long we are needed to be there for? 2) how many videos would you like edited and the length you require? 3)Do you need a Voice over done? 4) Did you need actor, extras or a custom music made? 5) With your photography did you need any custom editing on your images?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give us a call with all the requirements you need before we arrive. Clients who give us a solid brief might be saving them selfs hundreds or thousands of dollars with all the info we need before we quote/ arrive.

Question 7

What makes your pricing competitive?

Accepted Answer

I would consider One Universe in the middle for what we charge. We are not the Uni students or an uncle with a flashy new camera. We are pros and we price our services based on the market with a slight edge being smaller than the average business.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge on a half day or Full day rate. We can creative a package for our clients based on their needs.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Commercial/ Corporate and the TV/ Motion picture industry. We have filmed for all types of business, events and even weddings.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 11 years of experience in photography, video, editing and board cast/ motion picture industry. We have the latest gear and a passion to work creative to get results.

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