Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, definitely, our services are guaranteed, we take every job requests very seriously. We want people to be happy for what they're paying for.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most of the time customers ask me how long i've been running my business as they've never came acroos me before and they are so excited and happy to finally knows that i existed. i then reply that it comes all through years of practising as i like keeping low profile. Practise makes perfect.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Training and having a skill, be polite, courteous and more important, being on time are the keys to be an excellent service provider and makes people like what you're doing for them and to which most of the time refer your business to other potential clients

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are highly trained and professional people. Ready to undertake any sort of cleaning to rech and go beyond your expectation..!

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For a quote to be issued the followings need to be let known: -specific explanation and expectation for the job -Job date expectation -Waht needs to be attended

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Three tips helping customer to save money is: 1. Try to clear floor from everything that will take a cleaner longer cleaning time (tidying before cleaning) 2. Always look for an expert cleaner to attend to complete a job. 3. Never wait for dirt to accumulate before calling in a cleaner.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

one of our offer is simple and rare: refer our business to 3 other new customer and get a 2hrs service job for free, best deal around.

Question 8

What makes your pricing competitive?

Accepted Answer

As we live in the same world, we're aware that we all have bills, mortgage and other important expenses, thus we charge reasonably as if it were ourselves paying someone else to do a job.

Question 9

How do you normally charge for your service?

Accepted Answer

Charging for our services varies of the job type. we can give an approximate quote over the phone, but the real cost is after a walk through at job site.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Window, Carpet and Pressure wash are our expertise. we also offer domestic, commercial cleaning, we advise as well, try us!

AUSTAR CLEANING SERVICES AUSTRALIA PTY LTD

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