On The Move Removals

Qualifications

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Reviews (5)

• Jason R

  Oneflare review

  04 Mar 2017

  Had another great move, I used these guys a couple of years ago and they did a great job once again. Thanks to Alan and his offsider for a smooth efficient move. Cheers.
• Kp4169

  Oneflare review

  28 Sep 2015

  When I booked this company, I was assured that my job will be the second off the list, so a time between 12 and 2pm was confirmed. They also confirmed that they do not use students and overseas workers, but failed to mention sub-contractors. On the day of the removal 2pm came and I have not heard from these people. I contacted them and was told that they were held up and they will be there by 3pm. No problem. Again 3pm came and I still have not heard from them hence another phone call. The same response was given they are held up and would be there at 5pm. As I had an appointment I arranged for them to arrive at 7pm, guess what, another no show. After much frustration, and with no alternative I agreed to the move at 7am the next day. Day of moving was incident free and I must admit they did work hard and did not stop. The problem came when payment was due. The rates that I was quoted was an hourly rate plus half an hour to and from depot, which I was happy with or I would not have booked them. The hourly rate was right, however, they tried to charge me more for the return to depot. When I questioned this, the man in charge started swearing at me stating that this is the rate. He continued to abuse me until I phoned there head office. They confirmed the rate I was quoted. After confirming the rate and price he continued talking to me with colourful language. I would not recommend using this company whatsoever.
• Elizabeth M

  Verified Oneflare review

  03 Oct 2013

  Verified

  Job Type: Interstate Removalist

  Location: Holland Park, QLD

  They were on time and careful with the boxes. They did their job as required and were pleasant and helpful.
• Daniel L

  Oneflare review

  28 Aug 2013

  The service in all areas provided by James and his team were exceptional. I couldn't of asked for a better and more professional service which he provided. I've used many company's before but James and the team at On The Move Removals provided by far the best service and value for money. I can highly recommend him and his team to anyone wanting to move. Job well done guys many thanks.
• brent m

  Oneflare review

  28 Aug 2013

  great service! excellent friendly removalists I will be using this professional outfit again in the future

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  we are a insured proffesional business with contents insurance of $100,000 whilst we have your household. we gaureentee our work every move we build our reputation from your satisfaction.

• What do you like most about your job?

  there are different challenges for us to handle everyday and we pride ourselves in constantly improving our level of stadards and puting our name out there to be the best in the local moving market, we dont think of our customers as just another job but we think that we are moving lifes and we take great satifaction in making your moves stress free.