Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I  have $10 million insurance and give a money back guarantee   on all work..   If it is not right then I will fix it

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was a natural progression for me to open a cleaning company, as I was always pedantic  about cleaning standards when running retail companies.

Question 3

What do you like most about your job?

Accepted Answer

I really like to see the difference in a house from before we start and the finished job. I derive great satisfaction in a great job

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

how long have you been doing this work. do you have referances   how much do you charge. do you guarantee your work.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

they always ask, what guarantee do you give with your work. my answer is that I give a money back guarantee . if you are not happy with the job and I have to do it twice ,then you don't pay

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am always on time , do the job for the price I quote, I have a current police check, I spent 32 years in senior management before I started my company. I know what it is to do it right

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I give a money back guarantee and take great pride in my work..have only the best gear and detergents.  I can offer the complete service with a pest agent, a yard man and rubbish removal all from one contact.  ME

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what the job is.  I prefer to quote on site rather that  making assumptions over the phone or net. there are too many variables in cleaning to do it properly any other way , and give the best price

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

you  can cut the cost by picking up large rubbish on floors, assisting with some cleaning , using my gear and  having everything out of cupboards before I start,. all makes it quicker and therefore cheaper to do

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

for your second lot of work you will get a gift voucher giving 20% off the price for being a valued client. if you have a friend or family book work you will receive the same discount.

Question 11

What makes your pricing competitive?

Accepted Answer

I only charge $28 per hour for all cleaning work, $36 per hour for pressure washing ,and $ 95  for a lounge room and 3 bedrooms carpet clean and  only $10 for any extra rooms you will not find those prices any where else for quality work

Question 12

How do you normally charge for your service?

Accepted Answer

I accept cash, cheques, and direct bank credit. what ever is the best and  most convenient for my customers.  I am there to be of service to you

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in bond cleans, carpet cleaning, pressure washing, spring cleans, weekly cleaning.  we are recognised as being the premiere company in our area ,on time every time, ensure that the job is as good as it is ever going to get . I am not satisfied unless you are.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am fully trained in bond cleaning, builders cleans, carpet cleaning, pressure washing and have all the best gear to do a fantastic job for you.

Ob1 Cleaning

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