Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have Public Liaility and we are guaranteed to supply the requested food package on the date required on or before the due time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I wanted ro give a more personalised approach to catering. Some customers just want the great food to arrive ready to serve...no fuss. Other customers want intimate or tailor made menus to suit there theme or event.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a customer who was on a set budget and really like the look of one of our BBQ options. Janet phoned me and we were able to do a combination of two menus to suit her budget and location choice.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new and interesting people daily. Travelling to great party locations and seeing the hard work being enjoyed by all.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in the industry? Do you create the menu to suit our needs/event? Can you provide dietry requirements? Do you make all components?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do we do themed platters? Yes we offer a themed style catering in all of our menus for a few additional dollars. Do we provide DIY Catering? This is one of our most popular choices. Everything is prepared and served i ready to serve catering packs.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 35 years in the industry. Never cancelled an event. Always deliver on time. Hire the best staff for the job. Create a great food buzz.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Nutmeg and Pepper provide catering to suit your theme budget and dietary requirements. All products are made fresh on the day and delivered to you. Where possible Organic produce and local produce and meat are used. Seafood is fresh off the trawlers on the Gold Coast.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exact amount of people, location, food requirements, themed elements, dietry requirements, staff requirements, amount of courses, equipment at venue and crockery/cutlery supplied.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Order DIY Catering. We do all the hard work and you just take the lid iff and serve. 2. Opt to hire a wait or bar staff from your local TAFE as they need the experience and will work for a lower rate. 3. Order in advance and you will not only save money but you will save time and headache in the long run.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We now have a specialised Food Truck that can be decorated to the theme of your wedding or event with the food you would like to see.... Healthier Options no Fried Foods.

Question 12

What makes your pricing competitive?

Accepted Answer

It is based on the food required and is relevtive of the quality of ingredients used. Nutmeg and Pepper will always try and work in with your budget.

Question 13

How do you normally charge for your service?

Accepted Answer

Credit Card, Gift Card or Direct Deposit Only. Our staff never carry cash. Invoice is sent and once full payment is received your Catering is booked and confirmed.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Corporate Catering. DIY Catering...for a cheaper option but still keeping the presentation high. Themed Parties...you create the theme we will work with you to create food to enhance that theme.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Head Chef is from 5 star Hotel background with excellent organisational skills. No job is too small. We keep the numbers under 250 for a more professional outcome.

Nutmeg And Pepper Catering

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