Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured. All work guaranteed. We also offer longer guarantee on workmanship compared to other companies saving you further $$$

Question 2

How did you decide to get into your line of work?

Accepted Answer

Just fell into this role.

Question 3

What do you like most about your job?

Accepted Answer

The work. Working in different areas.  Meeting customers and developing an ongoing partnership with our clients.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have any photos of your workmanship and quality of materials? Are the any hidden costs?   Will the profile and gutter position effect the fitment of gutter protection.  (Most companies don't pick this up)

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Too many questions to go thru.  I offer an honest opinion based on your requirements.  So if you have any questions just shoot me line.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We believe honesty, integrity and strong business values make our services stand out above the rest.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We offer prompt reliable service at a reasonable price.  No hidden costs or extras. Have about 10 years experience in gutter cleaning and installation of gutter guard.  We offer the best material on the market at an affordable price and quality second to none.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of roof, Accessability of roof, Pitch of roof,  Condition of roof, Access to water tap

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

No hidden costs, No extras, An honest opinion in what is required and not charge clients for work that is not required.  We take photos prior to starting work to show you what is going to be done and once we have done that with your convent we commence work.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10 percent off on gutter cleaning.  30percent off on gutter guard.  Flat rate and no extras.  Compare our price and save $$$$

Question 11

What makes your pricing competitive?

Accepted Answer

Compare our quality and workmanship to bigger companies.  We will save you hundreds if not thousands of dollars by choosing us.

Question 12

How do you normally charge for your service?

Accepted Answer

Varies between job.  But overall we are a lot cheaper as we prefer a good reputation and referrals for our repeated clients

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of gutter cleaning and gutter protection. No job to small or too great.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 years experience and have never had a complaint. Touchwood.  Have worked as a subcontractor for all gutter protection companies in Melbourne, and you will be impressed by the workmanship. Prior to installation I will advise you if there will be a problem or not. We pride ourselves on creating a mutual trust and respect.  Our clients satisfaction is our number one priority.

Northern Leaf Guard and gutter cleaning services.

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