Nobody Puts Fur Baby In The Corner

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (5)

• Rhia

  Verified Oneflare review

  25 Mar 2023

  Verified

  Don’t waste your time. I received a message from them asking if they could book my golden retriever in for a 2nd appt-which we made mid feb. I got the normal confirmation message for the appt a few days earlier. A couple of hours before his appt I received a message that their own dog was unwell and required vet care (completely understand this-so I wished their dog well and they reached out to reschedule-so we rescheduled the appt). The second rescheduling was then again confirmed via sms prior to the appt. I then again got a message 3 hours before the appointment advising they had no power (again, I was more than accommodating to reschedule as these things sometimes happen). So we rescheduled for the 3rd time, and again got the confirmation message a few days prior confirming the appointment. The day of the appointment I got a message in the morning this time it was a different excuse-that her back isn’t much better (this was never mentioned prior) and she thinks grooming axel will put her back to step 1 as he is hard to groom (for reference-he is a lovable golden retriever, he’s not excitable-so he wouldn’t be jumping up as he is 12, he has sore hips so he sits down a lot of the time). So the excuse was that she would have to see how her back is and go to a chiro and check back in with me to reschedule for a 4th time. Don’t reach out to customers to ask if you can book their dog in for a groom and then waste their time by constantly using a different excuse because you don’t want to groom them. They need to learn the meaning of customer service and professionalism. I will take my dog elsewhere, none of the previous groomers ever had a problem. In fact, one of the places I took him to previously was a grooming academy, and they asked if he could go there regularly for their students to practice on at a discounted rate as he is such a beautiful dog and will do what he is told as he is trained and will just allow them to do anything they need to do. I will find out where they have moved to and take him back there. Don’t waste your time with this crowd.
• Evan W

  Verified Oneflare review

  06 Oct 2022

  Verified

  Job Type: Pet Grooming

  Location: Frankston, VIC

  I am very pleased with the grooming. They followed my instructions exactly and were very professional in their communications.
• Jes K

  Verified Oneflare review

  15 Aug 2022

  Verified

  Job Type: Pet Grooming

  Location: Langwarrin, VIC

  Ruby was great! So communicative, responsive, and did a beautiful groom on my sheltie. We will be back!
• Tracy

  Verified Oneflare review

  21 Jul 2022

  Verified

  Job Type: Pet Grooming

  Location: Tooradin, VIC

  Angus was very calm after his experience which is a big bonus
• Anonymous

  Verified Oneflare review

  18 Jun 2022

  Verified

  Job Type: Pet Grooming

  Location: Frankston, VIC

  Great service & amazing care for dogs. Definietly going back. Care rather than quotas!

Frequently asked questions

• What COVID-19 measures do you have in place?

  We have a QR code at the front door as you walk in and on the gate too, we have hand sanitizer for clients as you walk in. We mask up in and out of the salon, and ask our clients do too. On arrival and pick up we exchange furbabies outside the salon as a quick handover.

• What questions should a customer ask to hire the right service professional?

  If the groomer is qualified, is very important, as you want someone who is a professional grooming your dog.