Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insuraned, we do guarantee all the cleaning job. For the end of lease clean, We guarantee reclean service for the clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

1.Cleaning service can get high remuneration. 2. Cleaning service is the popular industry in Australia, everyone need it to help people to get clean and comfortable environment.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Because of our wonderful cleaning service, we have a lot of loyalty clients who accompany us for many years. They also recommend Newboda to their friends.

Question 4

What do you like most about your job?

Accepted Answer

We have friendly team work, all staff are friendly , professional and honesty.  We also provide Airbnb serive to help landlords to solve all cleaning problems.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What kinds of cleaning service do you provide? which type of property can you provide cleaning service? do you cooporate with real estate agents?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q:How much is the cleaning sevice? A:It really depends on what condition of your property? Q:What kind of clening service do you provide? A:We provide End of lease cleaning， Carpet steam cleaning, One-off cleaning, Floor polishing, Office cleaning, High-pressure water cleaning, Window cleaning.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

1.All cleaners have accepted professional trainning for cleaning service. 2.All friendly cleaners hold valid police checks. 3. we provide reclean service within 72 hours

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

1.We have friendly and trained cleaners. 2.All cleaner hold valid police checks. 3.We provide many kinds of cleaning service and the price is very competitive

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. How many bedrooms of the property? 2. Carpet or timber? 3. Any rubbish removal? 4. Any car parking? 5. The condtion of the property? 6. Any pet kept in the proeprty before?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Vaccum the carpet before steam clean. 2. Remove the rubbish from the property. 3. Package all the items before the cleaning service.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do provide $10 voucher for our royalty clients, for the clients who booked our end of lease cleaning service, we guarantee to arrange reclean service within 72 hours.

Question 12

What makes your pricing competitive?

Accepted Answer

we provide reliable, honest cleaning service to all the clients. we also can tailor the cleaning service for all your special requirements. All our friendly cleaners hold valid police checks.

Question 13

How do you normally charge for your service?

Accepted Answer

we do charge $40/h per person, excluding carpet steam clean. starting from 3 hours. for the carpet steam clean, we start from $70, charging extra $20 for each room.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we have many kinds of cleaning severice, including End of lease cleaning， Carpet steam cleaning, One-off cleaning, Floor polishing, Office cleaning, High-pressure water cleaning, Window cleaning. we also work with airbnb.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Newboda Group has moer than 10 years clean experience, professional trained staff and cleaning tools, we also have standardized management team.

New Boda Group Pty Ltd

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