Question 1

How did you decide to get into your line of work?

Accepted Answer

We have had family in the industry for quite some time and it has always been an exciting part of our lives.

Question 2

What do you like most about your job?

Accepted Answer

The pure joy we see on family's faces after they see their finished product & the transformation of the backyards are beautiful.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

There are a number of questions that can be asked to find a good & reputable builder but some that we find very informative are; How long is your warranty & have you been operating for longer than its duration? Are you IOS certified?  What materials do you use to make your pool?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What else do we need to organise to find out the FULL picture?  You will need to organise pricing from a landscaper on the fencing and pool surrounds and also the approval services (both of which we can provide) to get the full picture for your pool project.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We offer a 25 year warranty longer than any concrete competitor and have been manufacturing and installing swimming pools for over 45 years, longer than any of our fibreglass pool competitors.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

If you want a beautiful quality product that is warranted to last you 25 years with installs as fast as 2 weeks then you should give us a call!...

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Things like Access, area available, any potential obstacles when getting into site and on the site, available budget and of course what style or type of look you would like for your backyard.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A great way to save money when building a pool (and what a lot of customers don't realise) is the access! If you are building from an empty block, we are able to do what is called a two stage build, this will save you cost on crane and the size of excavators needed which can cut thousands!

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Call us on 90 11 71 29 now and mention that you found us on Oneflare to receive a special gift if you choose to go ahead.

Question 10

How do you normally charge for your service?

Accepted Answer

We organise a completely free and obligation free visit for one of our representatives to come out to the site so that they are able to have a look at things like access and space provided & to have a good chat to you about the things you would like included in your job & pool project.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do specialise in in ground pools and spas but are also able to build above ground pools and spas.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years experience building pools all over Sydney's Inner West, Eastern Suburbs, Upper and Lower North Shore and Northern Beaches we have experienced some of the hardest and easiest jobs out there and have come to believe that if there is a will, there is a way.

Narellan Pools Sydney

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