Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business that always stands by our work. Our workmanship is first class so we have no hesitation in guaranteeing our work. We always ask for payment on completion of works to ensure customer is happy before any invoices are issued.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to follows in my relative's footsteps into the concreting side of construction.I have been in NT construction industry for over 30 years now. We have expanded our scope of works gradually over time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Had a customer ask me recently exactly how broad our scope of works really was.After a simple site visit to view the area,we agreed on price to remove trees/gardens,rip up /relay existing broken concrete, exposed aggregate concrete around the pool,driveways etc in 4 days.Client was really amazed!

Question 4

What do you like most about your job?

Accepted Answer

The thing I like the most about our work,is the end product. The satisfaction of putting a plan together and then executing it to our satisfaction and obviously,the customer's satisfaction. We transform people's homes/businesses with our products/workmanship.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long they have been in the field? Can you show us any of your work? Do you have any references? What sort of products do they use with their scope of works?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions are; How much per square meter for the different finishes/services? All jobs are quoted based on their own merits,there are many contributing factors to correct quoting. Do you guarantee your work? We take pride in our work/service,so we guarantee our work fully.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a local family business that has built up a good reputation for doing consistent quality work, with an all round service that is hard to beat. We will be punctual, professional from start to finish.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are setting high standards in professional,punctual concreting services.  Our overall service including finished product is simply outstanding. We have an extensive client base that we service regularly,and also are taking on new clients regularly,as no job is too big or too small.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would require a simple site visit for proposed works, and any relevant drawings if any outlining the scope of works detail. We have a quick turn around time for quotation enquiries. We are always punctual and happy to help with ideas for the best possible cost effective outcome for the client.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Some knowledge of what you want done. Pros and Cons and alternatives. Find the right contractor to deal with. Clean up the area yourself prior to works.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our offer is 20% off our standard rates for all jobs quoted and agreed to up until 1/3/2017 or until advised otherwise. Possible extension to this deal if popular.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is very reasonable for our service as a whole,that we offer clients. We go out of our way to do the above and beyond to ensure the job gets done right the first time. That's priceless.

Question 13

How do you normally charge for your service?

Accepted Answer

We have a square meter/Lineal meter rate for most jobs. We also do a labour/machinery rate per day/hour as well where required.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Exposed Aggregate Concreting, Polished Concrete finishes, Demolition/Reinstating of concrete, All aspects of civil/concreting works including Verandah/Carport+ Concrete packages. All Residential,Commercial,Industrial concrete work.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 30 years experience in the NT Construction industry. My crew is hand picked,so everybody is an asset in their particular scope within our company. All our crew has a sound knowledge of procedures/safety. White cards etc etc.

NH Constructions NT Pty Ltd

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