Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and we provide industry standard guarantee on our work. for more information on the industry standard please see the Consumer Affairs website.  Our supplied kitchens from our Ascot Kitchens manufacture we provide life time guarantee on all products.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are tech based trade services company, we have fast, reliable and unique systems in place which keep as leaps and bounds ahead of competition, you receive accurate competitive pricing that is backed with high quality team members who are on time.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We provide excellent communication to all our clients, we provide fully written quote backed by our quality workman ship guarantee. We provide quotes within on the spot or 72 hours.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The first thing we also try to grasp is their budget, as this will determine materials and size of how big we can go. We don't want to be quoting you a $25,000 kitchen with all the bells and whistle if your budget is only $10,000.  Owner occupied or Investment Property, Pre or after sale?

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1: know what you want, be direct in exactly what you require. 2: Provide photos or drawings of what exactly it is that you would like done. 3: Provide electricity, water, toilet facilities on site, clear driveway / access to the property.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All one flare customers receive a free up to 45 min consultation at their property to discuss all works required. If the job is small we also maybe able to quote over the phone or via email to save you time.

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is not competitive, we believe in quality and delivering a high standard of trade services to our clients.  Being price driven when renovating or maintaining our clients biggest assets is not how we see quality workman ship.

Question 8

How do you normally charge for your service?

Accepted Answer

If a job is worth hours or 1 days worth of work we charge out at an hourly rate, with a minimum of 2 hour service call fee. If the job is days, weeks or months this will based on industry calculted rates

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in specific areas of the trade industry, we do can accommodate your needs in any renovation that you are wanting to under take whether that be, new kitchen, open plan living, painting, decking, new doors and cornices.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 15 years in the building industry and specialist in, Renovations, Open plan living, Kitchens, General Property Maintenace

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