Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We do guarantee all our work.As i've had customers broke/chip some corners by hitting or touching it with something hard,but i did repair it at no extra cost,so they will be proud as we are too.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was going to get married soon,in 1988's,and had needed some cash of course.so i joined my brother-in-law,as he only started his own business then.I got the hang of it quickly.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

yes i do actually.I was rendering an external wall for one customer one day and it was a very cheap quote,which it wasn't worth it.But,across the road another customer had the similiar job but i did that one for 4 times the quote which i did the first one for.

Question 4

What do you like most about your job?

Accepted Answer

i love it because when we finish off our job,it has to be nice and neat so our clients would be proud and satisfied with our quality.leaving our job nice and clean makes me happy too.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

they should explain exactly what is to be done and what profession they're after so they can get the right profession and both sides don't waste time.specially in the plastering trade, there's so many different types of plastering.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When it comes to working for customers,we don't only worry about the work.We do care about our customers and we do try our best to make them happy after work as well.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are unlike most other trades,we've always been here in WA and we know a lot better about building and rendering,than most others.As a lot of tradeys now a days are not even professionals.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

they shouldn't get cheap labour to do their jobs.They should get it done professionally once only.Otherwise it will cost them twice as much and probably not as good as it would be at first.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our best special offer would be giving our best quality for our customers.We are very reasonable.Don't forget you only have to get the job done once and make sure it is done properly.

Question 10

What makes your pricing competitive?

Accepted Answer

When it comes to work,we work quicker and even tidier than most others so we make the same amount of profit by working quicker and even if we do give a better quote.

Question 11

How do you normally charge for your service?

Accepted Answer

We either go out and give a quote on the job or we quote it through some pictures that's being sent to us through emails or even mms sent to our phones,which is quicker.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in internal-external rendering and plastering,acrylic texture coatings,crack and hole repairs,and more other usual work that's carried out by an experienced renderer.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have many experiences from rendering to texture coatings,from plastering to crack repairs.We have nearly 25 yrs of exp here in WA so we know better than most others.

Murray's Plastering

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