Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All Franchisees are fully insured with 20 million Public Liability and 1 Million Professional indemnity. All work is fully warranted with any full domestic treatment performed (inline with our customers performing any recommendation specified by the technician on the day of treatment)

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love meeting new people and solving problems for my customers, it also provide an opportunity for work life balance

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I love a good challenge, German cockroaches are alway interesting and I really enjoy solving any issues my customers present

Question 4

What do you like most about your job?

Accepted Answer

Providing solutions to customers needs in the Pest Management word. Meeting new customers and driving around our beautiful end of the world

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

always look for fully trained, insured and warranted work when selecting a Pest Management company. Ask about their approach to integrated pest management

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are pest control sprays safe around my children and pets?  Yes, all our chemicals are family, child, and pet safe. We guarantee the non-toxicity of the chemicals being used. They are government approved and recognised as being safe to be use in hospitals, schools, and public places.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being the owner of the business (each franchise owner), we take great pride in delivering a solution for our customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Mr Pest Controller is locally based franchise owners living and working the Greater Geelong, Surf Coast and Bellarine Peninsula.  A TRUSTED AUSTRALIAN BRAND We are a part of the 23+ year old Mr Home Services group. All franchisees are trained and fully licensed.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What pest we are dealing with, which suburb are you located in and how long the issue has been around for

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Cleaning up any food sources, Cleaning space where our treatment may occur (speak with our friendly staff to gain a greater understanding dependent on the treatment we are performing), and finally, be ready to vacate the premises if required dependent on the service being performed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free now obligation quotes for all of our customers, either domestic, commercial, Realestate agents and builders. Please feel free to call and we can provide a solution to any problem you are encountering in the Pest Management landscape

Question 12

What makes your pricing competitive?

Accepted Answer

Providing a full Integrated Pest Approach means our treatment are a collaboration between the owner and franchisees addressing all contributing factors to the Pest being present and more importantly the step in managing the pest ongoing.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a quote for each job prior to performing any works. Payment is accepted in via Card or cash on the day

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic, Commercial, Realestate agents and Builders; We specialising in Spiders, Ants, Bed bugs, Termites, Fleas, Cockroaches, Carcass removal, Moths, Wasps etc.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Mr Pest controller Franchisees and trained and qualified in all works performed. Holding 20 million pubic liability and 1 million Professional Indemnity.

The Trustee For Welsh Trading Trust

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