Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured for 10 million, we guarantee all our work for 10 yrs! This is underwritten by our paint supplier

Question 2

What do you like most about your job?

Accepted Answer

Giving the customer a new look, even after 20 yrs I still love it when people come home and say WOW! It looks so new and good, it's a great feeling

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Some simple question like how and what areas do you start from, and finish at!! This may seem simple but spring this on some people and if they can't answer this one, they have NO plan. Whiteout a plan not much gets achieved!

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because unlike lots of painting companies or people completing painting jobs, our name is written in bold words on all our cars and our uniforms, we can't hide and therefore can't afford to do doggy work!!

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Because we offer a complete painting service with a 10 yr written guarantee, we also use Australian paints "Haymes" that's designed in Aust for Aust conditions

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know exactly what the customer wants done, this may seem easy but a lot of this time things are not said, this gets left out of the quote and confusion and issues may occur.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can always save money in a job if you tell the company the area will be CLEAR This allows the job to become faster, be polite to the trades, because not only should they be nice, but the customer should also be nice "you will probably even get small things done for free!!"

Question 8

What makes your pricing competitive?

Accepted Answer

We have compatible pricing because we are always looking at what our computers are offering, this means we have adaptive pricing, and this way the customer always wins.

Question 9

How do you normally charge for your service?

Accepted Answer

We charge by the square meter, we don't have day rates, this is because this can cost you, the customer more e.g. Taking longer to get more money! We have the same meter rate no mater what suburb you live in!

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All persons employed are fully qualified tradespeople, we are always upgrading our training and only keep new good working order tools to complete your projwcts

Mp Painting & Decorating Pty Ltd.

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