Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Movers4Melbourne are full public liability insured with RACV.  We take pride and joy working for our customers and guarantee our work.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Not just one specific question but I think a customer should make sure if there are any hidden charges or extras which are not stated in the offer so you don't let your movers rip you off on the day.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Do you have blankets/straps/tie-up ropes etc, oh how can I forgot trolley lol? A: Yes yes yes, we do have all the right tools, dolly/ trolley straps/ropes/blankets to keep your items safe.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have more than 1000 5 star reviews on other platforms tho new on One flare.  We do have public goods/transit and public liability insurance for your peace of mind.  We provide top class service at low rates. We are in the industry from 10 years with lots of experience.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Why pay hundreds and thousands for an easy quick job when we can help you with best rates and great professional service. Our trucks are equipped with tools, blankets, padding, trollies and all other safety gear to keep your items safe and move you efficiently.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For the best and more accurate quote, we need to know following things: 1: How many bedrooms you need to move.  2: List of any other bulky/heavy items like trampoline, piano, big cupboards, side boards, swings, basketballs pole etc etc. 3: Stairs/Elevator involved at either end.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save the money be saving the time and there are many ways to save the time before we time.   1: If everything will be ready to go, packed in boxes and stacked in one room that would save time.  2: Everything will be dismantled before we arrive. 3: Fragile items should be marked.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Sorry, there are no special offers going at the moment.  But stay tuned for the special offers and alerts we do according to special events or days.  If you're single mum or pensioner, you might be eligible for 10% discount.

Question 9

What makes your pricing competitive?

Accepted Answer

Our quotes do not incur any hidden or extra charges. On the day, you'll be paying what you've been quoted.

Question 10

How do you normally charge for your service?

Accepted Answer

We do accept card payments and cash payments. Accounts subject to 2.5% surcharge if you'll pay by card.  We do take Amex too.  Thanks.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Movers4Mlebourne is best known for removals, moving houses, pickup and drop offs with great detail of work. We're best in moving, packing, and removals.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Movers4Melbourne is in industry from 10 years with heaps of experience. We know all the tricks and techniques to get your furniture in and out of narrow doors, hallways or passageways. We have moved people into and out of the places where your ordinary removalists can't help themself.

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