Move For Less Removals Pty Ltd

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Reviews (258)

• Denice N

  NEW

  Google review

  22 Dec 2024

  Two of the most hard working and considerate young men I have ever met - nothing was too much trouble and they moved me and my mounds of stuff with a smile Highly recommend
• Kathryn

  NEW

  Verified Oneflare review

  22 Dec 2024

  Verified

  Job Type: Local Removalist

  Location: Woody Point, QLD

  They arrived one hour late in a truck that was too small for the job so had to do 2 trips which blew out the budget, one guy did most of the moving while the other just seemed to plod around, dont get me wrong they were great blokes but there was a language barrier as one was Brazilian and spoke very little english.A 50 year old mirror was broken and no offer of compensation or reduction of the bill and a lot of stuff was left behind. They may of just been having a bad day, but I'm afraid I will never use them again.
• Rachael W

  NEW

  Google review

  20 Dec 2024

  Igor and Jnr were amazing, professional, quick, helpful and very friendly. Will definitely recommend to others. Thank you!
• Paris A

  NEW

  Google review

  20 Dec 2024

  Mario and Vinny were amazing. Showed up on time and took extra care of all my belongings, made the effort to explain the prices they were charging and worked with me to get all my belongings into the apartment in a quick and timely manner. Amazing work guys, really made the whole move so much easier than I thought it would be.
• Caitlin O

  NEW

  Google review

  18 Dec 2024

  POOR EXPERIENCE - UNDERQUOTED. OVERCHARGED. LATE. UNPROFESSIONAL. DIDN’T TAKE EVERYTHING DESPITE INPERSON QUOTE AND ASSURANCE EVERYTHING WOULD FIT WITH PLENTY OF ROOM TO SPARE!!! Mario and Igor showed up on the booked day Monday morning and physically looked at all of our things and told us they wouldn’t have enough room in their truck, but would be back that evening with two trucks, because we had more things than expected, which we thought was initially understandable. They looked at all of our furniture and boxes and assured us it would fit in 2 trucks with half a truck spare. They quoted us $149 per hour for two trucks and asked us to pay a $99 hold fee for them to come back but Mario advised us this would be refunded after the move. They called back later that evening to cancel due to the previous job running late but assured us they would be back the next day Tuesday between 3-5pm with two trucks and everything would fit with room to spare. They did not arrive and did not call and we had to call to follow up. They finally came at 7:30 pm and quoted us 5 hours, again assuring us everything would fit. When it came to paying, suddenly they added on 10% GST which was never mentioned prior, and another call out fee coming to a total of $930 ($149 x 5hrs + $99 call out fee + 10% GST). Mario advised the call out fee would be refunded after the move (later on discussing with the manager Jack, Jack advised that Mario did not tell him this and that the call out fee would not be refunded). After 3 hours Mario came and told us he’s ready to leave and said there was some stuff left that we could take. We went and looked and two temporary fencing, three outdoor tables, an outdoor shelving, tall indoor plant, basketball hoop, large heavy tool box and multiple large pot plants were left, all of which will not fit into our car, and we had been assured on the previous days in person quote would specially be taken. After unpacking all our stuff at the new house, Mario advised the manager Jack would be in contact to sort the rest of the stuff out that they had left including refining the $99 initial hold fee. The next day (Wednesday) we received no call from Jack and had to contact him ourselves. We explained that his movers had left multiple large furniture items that we would be unable to move ourselves and were assured by Mario in an in person quote that all items would easily fit. Jack’s response was that we had not accurately described our moving items via the online quoting system, despite his employee Mario conducting an in person quote including photos sent to Jack the day prior. I explained that we saw the second truck was only 1/4 full when being unloaded and he said he was told the trucks were both full. We explained to Jack we had called 8 other moving hire companies including 3 Bunnings to try and finish the job ourself but everything was booked out and this was the third day we had to take off work to move when it was supposed to be done on the Monday. We asked for the rest of the job to be completed at no extra cost since we had already paid $1000 and quoted $750 and paid two call out fees which we were told by Mario would be refunded but told by Jack it wouldn’t. Jack said he could only offer us one truck and one man with usual $99 call out fee and usual hourly rate. We declined this offer and had to spend further time and money moving the remaining items ourselves over multiple trips, and sadly having to leave large furniture items on the curb for free giveaway due to being too large to move. Items leftover pictured. Overall experience was disappointing, didn’t deliver on expected outcomes and more expensive than expected. Would not recommend.