Movalist

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Reviews (284)

• C E

  NEW

  Google review

  16 Nov 2024

  Quick and easy
• John P

  NEW

  Google review

  15 Nov 2024

  First off, we were giving a time between 7am and 9am, which is all good. They arrived at 10.50am, one of the guys rang in sick which is all good, but there was no communication, i had to contact them to ask what was going on. The two guys arrived and were really nice guys, but were quite slow, took them 4 hours to pack up a truck with a very minimun amount, we had already moved our packing boxes the day before, they damaged the walls with furniture and some of out items arrived damaged. I hepled them unload the truck at the destination to try make it quicker. Total time was 7 hours. Then the phone call to the boss, only wanted cash or payment over the phone, no bank transfer. No compenstaion for lateless or damages. Then asked to get a photo with there 5 stars, i refused and said it wasnt 5 stars. Be careful because there are hidden costs, extra for stairs and heavy items. Cost me over 1330 dollars to move ten minutes away. Wrote an email to the sales lady to contact me on the Monday -and have"nt heard from them at all. Pure Scammers. Get Mini Movers, they cost more an hour but they save you in the long run. Also most of there 5 star reviews are fake
  Movalist

  replied

  15 Nov 2024

  Thank you for your feedback. We sincerely apologize for the experience you had during your recent move. We value all customer input, and your comments regarding timing, communication, and service quality are important to us. We aim to provide excellent service, and we are currently addressing the issues you've raised with our team. We take damage claims seriously, and we would like the opportunity to rectify the situation. Please reach out to us directly so we can assist you further. Thank you again for bringing this to our attention.
• Borgie

  NEW

  Google review

  11 Nov 2024

  *My Experience with Movealist** I was over an hour late waiting for the movers. When I called to inquire about their delay, they mentioned they had to pick up another person up, despite having quoted me for two movers. In the end, I had to pay for an extra person, which contributed to their lateness. By the time we reached the settlement, we were still packing over an hour later and had to load some items into our cars ourselves. There were several items damaged or broken , including a lead-lighting bedhead insert and a chipped dining chair . They didn’t even tell us only found out when unpacking.I had advised the movers to dismantle the beds and other items, assuring them they had the necessary tools. Unfortunately, they didn’t dismantle anything, so I had to do it myself—thankfully, I had the tools on hand, or it would have been a struggle to reassemble everything later. I had full-length glass display cabinets on all four sides with multiple glass shelves. I left the packing of these to the movers, hoping they would wrap the glass properly for better protection. However, they simply wrapped the cabinets without removing the glass. When they undid the blanket, two shelves had come loose from both cabinets, and I was fortunate they didn't break, as they landed on other glass shelves. I had marked all fragile boxes with "Fragile" labels. However, the movers treated these boxes carelessly, packing them in whatever way they could fit—sometimes sideways . I’m still unpacking and am unsure if anything is damaged but I did back these items well. Moving lacked training and did not use the right equipment eg trolleys or electric truck lift , relying solely on muscle power. Item have been left on truck email company haven’t heard back yet. When they left, I noticed a broken wooden chair snapped in half .that wasn’t ours left on the curb in the pouring rain. Overall, I would not recommend this company. They did not take adequate care when handling our belongings.its a shame because I went off there reviews read Update 11/11/2024 Received phone call about this review ask if they gave compensation if we would cancel review or give them 5 start review. I said no replacing / fixing furniture will cost over $1000. A person came to get what we thought was our chair but they wanted the broken chair from another the costumer which was sitting in the rain for days broken in half. It wasn't broken before it left they the old house we move Monday and we was on side of road till Saturday before we took to dump .we have pictures of it not broken before our move . Nick got every angry about us throwing out that chair I rang them about it and they said the trucks are always empty before starting job. They would have notice it because one of them was on a motorcycle they stayed about 30mins to and 1 hour because of the the rail so if it was so import why didn’t he ask us to keep it inside for them? We also found more damaged items when unpacking and here are updated pics of those items and missing medial pull-up handle .
  Movalist

  replied

  02 Nov 2024

  Hi Borgie I’m Nick the owner of movalist First off all I wanna apologise for your experience with my company Please give me a chance to fix this Please send me an email [email protected] because I searched you name Borgie in our system and I couldn’t find anything Or please write your job number or the date this job was done on, in the review and I will find your details I hope to speak to you soon and resolve this asap!
• Aden F

  NEW

  Google review

  07 Nov 2024

  In July we had Nathan, Amit & Rakesh move us. They did an amazing job. We have a step driveway, stairs & a couple of very heavy objects (fish tank & a piano.) These guys easily navigated these obstacles. They showed plenty of care, willing to wrap anything & willing to move anything. I would highly recommend Movalist & Nathan, Amit & Rakesh. They were absolute professionals who did an awesome job. thank you guys
  Movalist

  replied

  07 Nov 2024

  Thank you for your kind words! We're thrilled to hear that Nathan, Amit, and Rakesh provided you with such excellent service during your move. Our team strives to handle every situation with care and professionalism, and it’s rewarding to know that they exceeded your expectations. We appreciate your recommendation and look forward to assisting you in the future!
• Amanda Z

  NEW

  Google review

  07 Nov 2024

  I'm very glad I chose Movalist. I'm very satisfied with their service; they are very professional and efficient.
  Movalist

  replied

  07 Nov 2024

  Thank you for your kind words and fantastic review! We're thrilled to hear that you were satisfied with our professional and efficient service. Your support means a lot to us, and we look forward to assisting you with any future moving needs!

Unique selling points

• Free Shrink Wraping, Dismantling & Reassembling

• Upfront Charges

• Company owned trucks and Experienced Movers