Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we guarantee our work. We do free designs before you sign any order. It is important to us that you don't become a customer until we both agree on what you need and the fixed price quote. We then build a working test website and do an extensive Quality Check before go live.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a customer focused business that delivers a high quality technical product. This includes offering free mock-ups, fixed price quotes.   We are also small team that is here for the long term. You are welcome to talk to our existing customers or check our reviews for feedback..

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We offer very good value on our websites and include a lot of extras. Our free design process really works - our customers clarify what they want, we both see if we can work together, and our business only has to build most of the website once.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We really need to understand your needs. Are you looking for a simple page so people can find you when looking? Or do you want to dominate the Google rankings in your area? Do you have content? What functionality are you looking for? Normally a quick chat can clarify your needs for us to give you some indications on pricing.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 - Know what you want your website - clear view of purpose and content needed 2 - Identify websites you like and anything you don't like 3 - Feedback, feedback, feedback on our free website mock-up. Design agreed upfront saves us time and ensures you are happy with the result.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all our customer a free mock up. As far as we know there is no other competitor in the industry that does this. For customers this means you can see the designs before you commit to buying the website. Mock ups are free with no obligations.

Question 7

What makes your pricing competitive?

Accepted Answer

We offer a professional level of customer service, a high quality technical product, with fast turn around times. We are a team of professionals across multiple roles working together virtually. This means agency level quality, for freelance prices.

Question 8

How do you normally charge for your service?

Accepted Answer

We offer transparent and fixed pricing based on pages and features . Websites for small businesses usually range from $990 up to about $1,990. Of course this can vary depending on the size of the website and required functionality. Easiest way to find out is by giving us a call.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in small to medium business websites that want quality and affordability. Our portfolio includes clients from a broad range of industries. New challenges keep the team motivated and would love to see what you can throw at us.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Michael spent 11 years working as an IT Business Analyst so his focus is on business outcomes. He also spent 5 years at Yellow Pages focusing on digital lead generation. Alex has over 10 years experience in digital design and media, as well as building and operating his own ecommerce websites.

Morningstar Digital

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